Public Safety Dispatcher

Public Safety Dispatcher

City of Brawley, CA

$3,456.60 - $4,411.61 Monthly

Full-Time

Police Department

Continuous

CLASS TITLE : PUBLIC SAFETY DISPATCHER

BASIC FUNCTION : Under immediate (Police Dispatcher Trainee) or general (Public Safety Dispatcher) supervision, performs a variety of dispatching duties for emergency and non-emergency calls; dispatches police officers to calls for service; dispatches fire personnel to calls for service; and operates a variety of communication equipment including radio, telephone, and computer-aided dispatch (CAD) systems.

ESSENTIAL DUTIES :

• In Support of Police Operations
• Receive initial calls for service and determines the nature, location and severity of emergency or services required
• Obtain pertinent caller / witness information for current or future investigation of the incident
• Obtain suspect / crime information, enter into CAD and provide to responding units
• Dispatch appropriate resources to the incident ensuring adequate responders on-scene as well as to maintain sufficient remaining coverage within the jurisdiction
• Maintain constant contact with persons reporting crimes in progress keeping them calm and relaying that information in a real-time manner to responding officers
• Broadcast (and receive broadcasts) to / from surrounding communities via mutual aid police radio systems regarding crimes occurring in and around the city
• Maintain radio contact with officers on scene to keep the police officer-in-charge informed
• Notify additional resources (Detectives, Crime Scene Investigators, Accident Reconstruction, Medical Examiner, Tactical Teams, Senior Staff, etc.) and maintain an accurate information flow with them
• Provide an effective link to outside support agencies (Fire, Water, Power, Highway, Tow Companies, etc.)
• Interact with Department of Motor Vehicles, Criminal History, National Crime Information Center databases via computer with incident related queries
• Testify in criminal court as to the authenticity of archived recordings and with regards to actions taken during the call taking / dispatching evolution
• Support all police department divisions (Detective, Traffic, etc.) with data entry / gathering and other services as needed.
• In Support of Fire / EMS Operations
• Receive initial calls for service and determine nature, location and severity of emergency or services required
• Provide pre-arrival instructions to reporting person pertinent to the emergency; Pre-arrival Emergency Medical instructions provided continuously to the caller until the arrival on scene by Fire / EMS providers
• Response determination made based on data entered into CAD and appropriate fire units dispatched
• Emergency Medical calls prioritized by dispatchers and, where needed, Paramedics dispatched from contract provider.
• Responding fire departments advised of changing conditions, target hazards, additional reports, etc. while en route and, upon arrival of commanding fire officer, updated instructions relayed to fire units arriving on scene and still in response
• Requests from Incident Command for additional resources (additional alarms / mutual aid, HazMat Teams, etc.) relayed via radio to surrounding communities
• Obtain mutual aid fire units to cover empty stations, additional emergency calls and to supplement firefighting teams on scene
• Notifications to off-duty senior and line staff made regarding significant emergencies requiring response to the scene or response to town to support mutual aid fire units covering stations
• Patient information relayed to receiving hospitals when EMS initiates transport
• Information management with supporting agencies (Gas Company, Imperial Irrigation District, etc.)

OTHER DUTIES :

KNOWLEDGE ABILITIES :

EDUCATION EXPERIENCE :

WORKING CONDITIONS :

Environment : Police communication center; climate controlled office environment, works with computers and dispatch radios; exposure to noise (i.e. ringing phones), unusual fatigue factors, emergency and stressful situations and electrical energy. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

PHYSICAL DEMANDS :

Physical : Essential and other important responsibilities and duties require maintaining physical condition necessary for sitting for prolonged periods of time restricted to immediate dispatch radio area; working closely with others; working long periods of time and irregular hours. Able to : sit, stand, bend, stoop, twist, lift up to 25 pounds, and lift objects overhead.

Vision : See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents.

Hearing : Hear in the normal audio range with or without correction.

Disaster Service Workers : Under California Government Code Sections 3100 - 3109, public employees are designated as disaster service workers. The term "public employees" includes all persons employed by the state or any county, city, state agency, or public district. Disaster service workers are required to participate in such disaster service activities as may be assigned to them by their employer or by law. The employees working for the City of Brawley take this responsibility seriously. Disaster plans are continuously being evaluated, drills are scheduled, and employees engage in training where they practice executing emergency support services.

The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.