THE POSITION
If you possess strong analytical skills and meticulous attention to detail, we have an exciting opportunity for you! The Department of Health's Division of Vital Records within the Bureau of Health Statistics and Registries is seeking a highly motivated Administrative Officer 1 to join our dedicated team at the Philadelphia branch office. In this role, you will be responsible for maintaining accurate and reliable statistical information, specifically in the statewide registries for vital events. You will have the opportunity to contribute to the validity of important information while also experiencing professional growth. If this sounds like the right fit for you, we encourage you to apply today!
DESCRIPTION OF WORK
As an Administrative Officer 1, you will play a crucial role in managing all vital records activities at the Philadelphia branch office. Your duties will include advising and counseling consumers on how to file important reports, such as live births, foreign births, deaths, fetal deaths, domestic adoptions, and foreign-born adoptions. In addition, you will provide guidance to adoptees and their dependents on how to obtain non-certified copies of original birth records. Your responsibilities will also involve processing applications for birth and death certificates, as well as making amendments and corrections to these records. With your excellent communication and people skills, you will handle public relations duties by interacting with consumers on a daily basis, addressing any complaints that may arise, and utilizing appropriate techniques to defuse tense situations.
Interested in learning more? Additional details regarding this position can be found in the position description .
Work Schedule and Additional Information :
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements :
Other Requirements :
How to Apply :
Veterans :
Telecommunications Relay Service (TRS) :
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
your score may be lower than deserved.
Administrative Officer • Philadelphia, Pennsylvania, United States