Senior Data Scientist, Finance

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

Senior Data Scientist, Finance

We are seeking a Senior Data Scientist to lead high-impact, data-driven initiatives that advance predictive techniques and accelerate decision-making across the organization. This role emphasizes Generative AI (GenAI) and applied machine learning supported by a strong foundation in modern data engineering. The ideal candidate combines scientific rigor with creativity, capable of transforming complex datasets into predictive insights and intelligent agents that directly influence business strategy.

Key Responsibilities

Predictive Modeling & Forecasting

• Design, develop, and improve time series models to forecast revenue, customer usage, and renewal rates across customer segments.
• Translate manual forecasting processes into scalable, auditable machine learning models that ensure interpretability, accuracy, and compliance.

Generative AI

Data Engineering & Feature Development

Operationalization & Model Lifecycle

Cross-Functional Collaboration

Key Qualifications

What Sets You Apart

Compensation

$129,800.00 - $241,200.00

Benefits

Click here to view a summary overview of our Benefits.

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About Genesys

Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI‑Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.

Reasonable Accommodations

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24‑48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.

Equal Opportunity Employment

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

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