Patient Escort Associate

Summary/Objective

Description: The Patient Escort is responsible for transporting patients, their family members and disabled visitors to outpatient clinic appointments.

The patient escort shall provide service in a safe, efficient, and courteous manner to outpatient services throughout the medical facility.

Transports patients via stretcher or wheelchair as directed. Assist patients with getting in and out of vehicles as well as assist with removal of wheelchairs, walkers and personal medical equipment from vehicles.

Provides friendly and courteous customer service to all customers.

Actively participates, communicates and engages with valet staff and shuttle drivers to deliver the highest level of service.

Assists in maintaining adequate availability of equipment and supplies. Notifies lead if wheelchair/Staxi inventory is low.

Performs other job-related duties as required.

Competencies

1. Communication Proficiency.
2. Customer/Client Focus.
3. Ethical Conduct.
4. Flexibility

RG Healthcare Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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