Pharmacy Tech Specialist, Co-Pay and Free Drug Assistance, 14MP

Inspire health. Serve with compassion. Be the difference.

Job Summary

Under the direction of a pharmacist, a pharmacy technician specialist t is designed to utilize and extend knowledge and competency while performing technical pharmacy functions of the Ambulatory Pharmacy, Inpatient Pharmacy, Pharmaceutical Research Center or Drug Policy Program.

These tasks include, but are not limited to : System Support, Narcotics, Research, Medication Assistance Program / Patient Assistance, Medication Reconciliation, Specialized Roles as approved by the Pharmacy Director Cohort that include system level support and processes

Essential Functions

All team members are expected to be knowledgeable and compliant with Prisma Health's values : Inspire health. Serve with compassion. Be the difference

Performs all technician functions specific to the space that the pharmacy technician is responsible for supporting, including but not limited to : System Support, Informatics Support, Automated Dispense Cabinet Support, Billing / Charging Support, Specialized Roles supporting the health system as approved by the Pharmacy Director Cohort, Narcotics Management as approved by the Pharmacy Director Cohort

Adheres to the appropriate regulatory guidelines for narcotic management within a hospital or health system, including TJC, DHEC, SC Board of Pharmacy and DEA.

Expertise in the realm of inventory management as it relates to controlled substances along with collaboration in the purchasing and maintaining of purchasing records.

Centrak Vestigo, Epic, Maintenance and responsibility for safe keeping of pharmacy retailed trial materials including maintaining competency within software used for maintaining these records including, but not limited to : Taking part and responding to inquiries from trial administrators. These inquiries may be virtual or in-person. Technicians are expected to maintain professional relationships with these auditors.

Delivers medications to the appropriate patient care area or department, per established schedule and workflow in a timely manner.

Medication Assistance Program and / or Patient Assistance

Developing policies / procedures for medication assistance workflow to support pharmacy operations

Creating a pharmacy assistance program for the uninsured / underinsured patients of our system

Defining discharge medication assistance opportunities dosage form, dose, route, frequency, indication(s) of use, and date / time the last dose was administered.

Conducting an appropriate and respectful interview of the patient, or family member, if necessary, to construct an accurate list of home medications including the medication name, i dentifies and documents patient's primary pharmacy / pharmacies

Contacts outside healthcare providers and pharmacy / pharmacies when needed to clarify or verify patient-reported medication lists, and documents communications appropriately

Site Leads for sites with greater than 350 beds (inpatient) or greater than 8 technicians (outpatient / retail)

Contributes to an efficient pharmacy work environment by providing excellent customer service to include, but not limited to answering the phone within three rings, servicing the pharmacy window in a timely and accurate manner, maintaining a clean and orderly work area, and being at work and prepared to start working at the beginning of each shift.

Participates in training of new personnel and mentorship of new pharmacy technicians and pharmacy interns.

Supports the education and training of both pharmacists and pharmacy technicians within their area of expertise.

Maintains excellent customer service skills in communicating with many different stakeholders across the pharmacy enterprise including patients and caregivers, office practice staff, prescribers, pharmacists and pharmacy technicians, industry support, payors and payor support agents

Participates in quality assurance / performance improvement or other projects as needed to develop or maintain best practices.

Contributes to and supports activities / tasks related to the pharmacy enterprise.

Performs other duties as assigned.

Supervisory / Management Responsibilities

This is a non-management job that will report to a supervisor, manager, director or executive.

Minimum Requirements

Education - High School diploma or equivalent; OR post high school degree.

Experience - Two (2) years of experience as a Pharmacy Tech. Experience with Pharmacy software and information systems.

In Lieu Of

NA

Required Certifications, Registrations, Licenses

Certified Pharmacy Tech with the SC Board of Pharmacy

Knowledge, Skills and Abilities

Knowledge of applicable BOP / DHEC / DEA rules / regulations

Communication skills

Team-orientation skills

Customer service skills

Ability to perform work accurately with attention to detail within specified time periods.

Ability to work collaboratively with Health-System and other Pharmacy staff members.

Ability to handle frequent interruptions, adapts to changes in workload and schedule.

Ability to set priorities and solve problems. Ability to respond quickly to emergency requests.

Ability to work outdoors as business needs occur.

Ability to stand for extended periods of time or walk frequently as business needs occur.

Knowledge of office equipment (fax / copier)

Proficient computer skills (word processing, spreadsheets, database)

Data entry skills

Mathematical skills

Work Shift

Day (United States of America)

Location

Cancer Centers - Faris Road

Facility

1510 Richland Hospital

Department

15097307 Pharmacy - Cancer Institute - CIR

Share your talent with us! Our vision is simple : to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.