Customer Service Representative - Healthcare

General information

Job Posting Title

Customer Service Representative - Healthcare

Date

Wednesday, July 30, 2025

City

Brownsville

State

TX

Country

United States

Working time

Full-time

Description & Requirements

Location : On-site in Brownsville, TX

Hourly Base Pay : $15.00 / hr. plus a $500 new hire bonus and up to $2,400+ in other potential bonuses!

Schedule : Flexible Limited-Service Full-Time schedules available

Site Hours : Monday - Sunday, 5 a.m. - 9 p.m.; the targeted start date, hours, and schedule are discussed with recruiter

Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 9 p.m.

Providing Customer Care to America's Most Vulnerable - While Prioritizing Professional and Personal Well-Being!

Maximus is currently seeking Customer Service Representatives (CSRs) to join our team. This position will assist consumers who need help maneuvering through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism.

Pay and Benefits

At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work / life balance, ensuring you're equipped for all the moments that matter.

• Work / Life Balance Support :

Flexible schedules that meet your lifestyle!

o $15.00 / hr. + 10% shift differential for evening shifts

o $500 new hire bonus and up to $2,400+ in bonus opportunities, including training completion, referrals and more

Brownsville offers a rich cultural experience and a growing job market, offering stability and opportunities for professional advancement

Company paid, base employee Medical Coverage

Paid accrued Sick Leave, PTO, and 11 paid holidays

401k with company match

A supportive environment with career development and promotional opportunities

Employee Assistance Program (EAP), Employee Wellness, and Discount Programs

No cold calling, sales, or collection calls required!

Eligibility requirements apply, ask your recruiter for more details

Essential Duties and Responsibilities :

Minimum Requirements

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Accommodations

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at

Minimum Salary

15.00

Maximum Salary

15.00