ServiceNOW ITSM Technical ConsultantComtech Global Inc • Jefferson City, MO, Missouri, USA

ServiceNOW ITSM Technical Consultant

Comtech Global Inc • Jefferson City, MO, Missouri, USA

3 days ago

Job type

Full-time

Job description

Role : ITSM Technical Consultant

Jefferson City, Missouri - Hybrid

Job Description Summary :

Oversee the implementation of the new ITSM solution and manage migration from the legacy system.
Coordinate with state project teams and vendors, ensuring compliance with deliverables.
Validate technical integrations and review configuration for ServiceNow modules.
Conduct audits and provide training plans as required.
Report weekly status, risks, and key milestones to the project manager.

Key Qualifications Required :

5+ years’ experience in large-scale IT consulting projects within state government

2+ years’ experience with ServiceNow, ITSM, ITIL 4, and CSDM v4 frameworks

Experience integrating enterprise systems, especially IAM / IGA and Microsoft environments

Familiarity with the State of Missouri’s legacy systems is preferred

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Servicenow Consultant • Jefferson City, MO, Missouri, USA

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