Patient Access Representative - Kidney Transplant Unit

Job Description

Job Title : Patient Access Representative – Kidney Transplant Unit

Location : New York, NY

Schedule : Monday – Friday, 8 : 00 AM – 4 : 00 PM

Assignment Length : 15 Weeks

Job Summary :

We are seeking a detail-oriented and compassionate Patient Access Representative to support the Kidney Transplant department. The ideal candidate will assist with patient registration, insurance verification, and authorization processes while ensuring a positive patient experience.

Responsibilities :

• Serve as the first point of contact for kidney transplant patients, providing excellent customer service.
• Verify insurance coverage, obtain necessary authorizations, and ensure compliance with payer requirements.
• Accurately enter and maintain patient demographic and billing information in the system.
• Utilize medical terminology and ICD-9 / ICD-10 codes to support billing and authorization documentation.
• Communicate with third-party insurers, government programs, and other agencies regarding patient eligibility and coverage.
• Collaborate with clinical and administrative staff to ensure smooth coordination of care.
• Maintain confidentiality of patient information and adhere to HIPAA guidelines.
• Manage multiple priorities effectively, ensuring all tasks are completed in a timely manner.

Qualifications : Required :

Preferred :

Pride Health offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors