Regional Director Healthcare / Parking Services- South West

Description

We are in search of a seasoned and dynamic Regional Director of Healthcare to spearhead our parking operations within Texas and surrounding states under the prestigious brands of Reimagined Parking. In this pivotal role, the Regional Director will have a primary mandate to meticulously manage and enhance a substantial healthcare portfolio. Their responsibilities will be finely tuned to ensure client engagement, satisfaction, financial performance, and the development of a world-class team in the competitive realm of healthcare parking operations. This role will be overseeing 10-11 locations and will have 8-10 direct reports.

Key Responsibilities

Client Retention : Develop and implement strategies to maintain and increase client retention rates. Ensure that clients receive excellent service and address any concerns promptly.

• Client Satisfaction : Foster a culture of exceptional client service. Monitor and improve customer satisfaction through feedback mechanisms and performance evaluations.

Sales and Business Development : Identify new healthcare business opportunities and revenue streams. Create and execute business development plans to expand the client base and increase profitability.

Team Development : Recruit, train, and develop a high-performance team. Provide leadership and mentorship to staff, setting clear goals and expectations.

Leadership : Lead by example, instilling a culture of professionalism, accountability, and teamwork. Drive the company's vision and values.

Human Resources Management : Oversee all HR functions, including staffing, employee relations, performance management, and compliance with labor laws.

P&L Management : Manage financial data to make informed decisions regarding budgeting, pricing, and resource allocation. Implement cost-control measures to maximize profitability.

Operational Planning : Develop and implement operational plans to ensure efficient and effective parking management. Continuously improve operational processes.

Communication : Maintain open and effective communication with clients, team members, and other stakeholders. Address client inquiries and resolve issues promptly.

Financial Management : Manage financial resources efficiently, including budgeting, forecasting, and financial reporting. Ensure the company's financial health and sustainability.

Skills, Knowledge and Expertise

Benefits

Join our team and enjoy an outstanding benefits package, including :

Annual Discretionary Incentive plan : Designed to align pay with performance.

Generous Paid Time Off : Enjoy 20 days of paid time off, plus 8 paid holidays, so you can rest and recharge.

Comprehensive Health Plans : Access top-notch Medical, Dental, and Vision coverage for you and your family.

Life and Disability Insurance : Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.

401(k) Plan : Benefit from a generous employer match with immediate vesting to help you save for retirement.

Employee Assistance Program : Access behavioral Health Care to assist with personal needs for you and your family members.

Parental and Caregiver Leave : Enjoy time off to support your growing family or care for loved ones

United States - California applicants only :

The Company will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring, and other local ordinance, as applicable. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about a conviction or convictions that is / are directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction(s), provide mitigating evidence, or challenge the accuracy of the background report.   A criminal history may have a direct, adverse and negative relationship upon certain job duties of this employment position, and such criminal history may result in the withdrawal of a conditional offer of employment.

Find out more about the Los Angeles County Fair Chance Ordinance at https : / / opportunity.lacounty.gov / wp-content / uploads / 2024 / 03 / FCO-FAQ-Final-Updated-with-Recommendations.pdf .   Find out more about the California Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage : https : / / calcivilrights.ca.gov / fair-chance-act / .

The Reimagined Parking family of nationally recognized brands–Impark, Lanier, Republic Parking, AmeriPark, and ParkOne—is the world's leading tech-powered, people-driven parking solutions provider. Our workforce of 8,000 manages 3,400 high-density parking facilities across 500 North American cities, generating 34 million digital transactions annually.

Reimagined Parking is an equal opportunity employer. Reimagined Parking does not discriminate on the basis of race, ancestry, religion or creed, color, sex, national or ethnic origin, gender identity, gender expression, sexual orientation, age, marital status, family status, veteran status, disability status, or any other protected ground of discrimination / class status protected by state / provincial or federal law, as applicable. Reimagined Parking complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.