Technical Program Manager II-Agentic AI (New York)

Technical Program Manager II-Agentic AI

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview The Agentic AI team is looking for a Senior Technical Program Manager Agentic AI to drive our groundbreaking AI product strategy forward by consistently innovating, problem solving, and keeping complex, multidisciplinary projects on track. The ideal candidate is intellectually curious, passionately entrepreneurial, analytically sharp, and thrives on turning cutting edge research into production scale solutions. You will work side by side with world-class AI researchers and engineers, shaping the next generation of autonomous generative AI systems.

Role

• Own the end-to-end planning, execution, and delivery of large-scale agentic AI product initiatives with minimal supervision.
• Lead cross-functional delivery across engineering, data science, and research squads : track progress, manage dependencies, surface gaps, and remove blockers to keep programs on schedule.
• Operate within Agile / Scrum frameworksfacilitate ceremonies, champion collaboration, and ensure all work aligns with product roadmaps, OKRs, and KPIs.
• Partner with Engineering Managers and Research Leads to secure resources, define scope, set priorities, and establish realistic milestones for AI-focused features.
• Drive a continuous improvement culture through retrospectives, process streamlining, and lean execution experiments.
• Serve as the primary communication hub : synthesize technical updates for leadership, curate stakeholder briefings, and facilitate high impact meetings.
• Proactively identify and mitigate risks, communicating scope, timelines, and mitigation strategies with crystal clear transparency.

All About You Essential Knowledge, Skills & Experience (Advanced level)

Desirable / Additional Capabilities (Intermediate level)

Personal Traits We Value

What You'll Gain

How to Apply

If you're excited to push the boundaries of generative AI, love working with brilliant teams, and have the drive to turn ambitious visions into shipped products, we want to hear from you. Please submit your rsum and a brief note describing a complex AI project you led highlighting the challenges you faced, the learning you gained, and the impact delivered.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must :

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full-time (and certain part-time) employees generally include : insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.