Audit Manager I- Consumer Compliance

Job Description

AUDIT MANAGER I- CONSUMER COMPLIANCE

WHAT IS THE OPPORTUNITY?

The Audit Manager I- Consumer Compliance position is a key role responsible for leading and contributing to compliance audits and regulatory and non-regulatory issue validation. This individual will lead and contribute assessing consumer compliance risks, developing, and executing detailed audit programs, and identifying data analytic opportunities to test compliance with regulatory requirements. The Audit Manager will analyze audit results, identify potential compliance issues, and effectively communicate findings and recommendations to senior management and stakeholders through clear and concise reports, presentations, and meetings. In addition to audit execution, this role will also involve maintaining and executing a continuous

monitoring program to stay abreast of industry developments, emerging risks, and regulatory changes and expectations. This position requires strong technical knowledge of consumer compliance regulations, as well as excellent leadership, communication, and project management skills.

WHAT WILL YOU DO?

• Audit and Assurance : Plans, executes, and evaluates audit test plans to assess consumer compliance risks, such as adherence to regulations like Truth in Lending, Truth in Savings, and Fair Lending. Assesses risks and controls related to consumer products and services, designs comprehensive audit programs, and executes audit procedures to evaluate compliance with regulatory requirements. Supervises and reviews the work of audit staff, analyzes and synthesizes results of testing performed, and effectively communicates results to senior management. Delivers well-written audit reports and other forms of communication to stakeholders, highlighting consumer compliance risks and control weaknesses.
• Consumer Compliance Risk Management : Understands and assesses risks related to consumer compliance, including unfair or deceptive acts or practices (UDAP), and other consumer protection regulations. Identifies and evaluates key control activities in business processes related to consumer products and services, such as loan origination, account opening, and customer communication. Leads and executes continuous monitoring activities to assess consumer compliance risks and controls and gathers and evaluates information from business units and regulatory sources.
• Data Analytics and Technology : Applies data analytics techniques to identify patterns, insights, and trends related to consumer compliance, such as customer complaint data. Executes basic analyses and creates simple visualizations using standard tools to support audit findings and recommendations. Develops requests for advanced analytics to test hypotheses and add insights into audit findings related to consumer compliance.
• Relationship Building and Stakeholder Management : Supports the Audit Director in ongoing monitoring and discussions with business management related to consumer compliance. Builds trusting relationships with internal audit peers, business management, and stakeholders to facilitate open communication and collaboration. Acts as a key contact and responds to inquiries from business stakeholders throughout the audit process, providing guidance on consumer compliance matters and internal control.
• Staff Performance and Mentoring : Acts as a role model and mentor to junior auditors, providing constructive feedback and guidance on consumer compliance audit procedures and techniques. Enhances and maintains staff morale. May participate in interviews and evaluations of new applicants, assessing their knowledge and skills related to consumer compliance auditing.

WHAT DO YOU NEED TO SUCCEED?

Required Qualifications

Additional Qualifications

WHAT'S IN IT FOR YOU?

Compensation

Starting base salary : $85,000- $145,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and / or commissions.

Benefits and Perks

At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including :

Get a more detailed look at our Benefits and Perks.

ABOUT US

Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.