Remedy BMC Discovery Administrator(Locals)

Remedy BMC Discovery Administrator(Locals)

• Contract

AYR Global IT Solutions is a national staffing firm focused on cloud, cyber security, web application services, ERP, and BI implementations by providing proven and experienced consultants to our clients. Our competitive, transparent pricing model and industry experience make us a top choice of Global System Integrators and enterprise customers with federal and commercial projects supported nationwide.

Title : Remedy BMC Discovery Administrator

Duration : 12+month contract

Location : Spring / Houston, TX

Know technical details specific to BMC Discovery

Own resolution of assigned problem tickets, conduct root cause analysis, and recommend / implement fixes

Coordinate and implement application enhancements and patches

Assist with resolving appliance operating system (OS) level support issues :

Identify processes using too much memory or CPU

Resolve disk space problems (e.g. identify large files / directories)

Install required device drivers which are not provided with the appliance

Troubleshoot device driver conflicts

Address issues any DNS or IP address issues (e.g. DNS lookups, possible conflicting IP addresses)

Help with penetration testing within the OS

Resolve any file system corruption (e.g. identify corrupted files, repair file system)

Learn appliance OS configurations and customizations (i.e. configuration files and certain custom binaries)

Maintain the configuration between the Scanners, Proxies, and Consolidators

Monitor and troubleshoot discovery scan failures

Address credential problems encountered during discovery scans

Build patterns (e.g. match folder names, registry keys, system processes, etc.) through script development to find applications deployed in the environment

Understand how applications are deployed within ExxonMobil

Assist with the development of standards to more easily discover applications (e.g. common search element for custom applications)

Understand how Discovery data is used within the CMDB

Work closely with ITSM and CMDB resources on changes related to CMDB which impact Discovery

Follow proper problem management and change control procedures

Ensure security and controls standards are met and followed

SKILL REQUIREMENTS

Strong background of technical skills

Quickly learn how applications are deployed at ExxonMobil

Communicate clearly

Work effectively with a global team

Coordinate multiple activities and tasks

Position Specific Skills :

2+ years technical experience using / supporting infrastructure tools

Unix / Linux administration experience via command line.

1+ years working with scripting languages (e.g. PowerShell, PERL, Python, VBScript, etc.)

Demonstrated ability to troubleshoot issues, identify root cause, and recommend solutions

Install / implement system patches / version upgrades

Demonstrated ability to quickly learn / understand new technologies / applications

Assist with support related project tasks for IT

Skills considered an advantage (Nice-to-have) :

Prior layering related assignment (e.g. application packaging and deployment)

2+ years working with Enterprise Management tools (e.g. SMS (Systems Management Server), SCCM (System Center Configuration Manager), ECM (Enterpri

If anyone might be interest, please share your resume at smalik(at)ayrglobal(dot)com or you can directly contact me at 630-444-7490

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