Accounting and Operations Manager

Family Promise of Greater Washington County is an equal opportunity employer. We are committed to promoting diversity and inclusivity in the workplace and welcome applications from individuals of all backgrounds and experiences to join us in our mission to address homelessness and housing instability.Organizational Information :  Family Promise of Greater Washington Countys mission is to equip families and vulnerable communities to end the cycle of homelessness. Our vision is that every family has a stable place to call home, and the chance to build a better future. We address family homelessness holistically, providing prevention services before they reach a crisis, emergency shelter and case management when they become homeless, and stabilization programs once they secure housing to ensure independence. We tap into our network and local resources to empower families in housing crises toward economic stability and provide ongoing support as they rebuild their lives.Position Information : Reports to :  Executive DirectorEffective Date :  September 1, 2025Employment Status :  Full-time, including occasional evenings and weekendsFLSA Status :  ExemptPrimary Location :  Beaverton and Hillsboro, Oregon (Hybrid on and off-site with travel to sites and events)Job Summary :  The Accounting & Operations Manager ensures the financial integrity and operational effectiveness of Family Promise of Greater Washington County (FPGWC) by overseeing accounting processes, vendor procurement, and organizational systems. This role manages compliance with fiscal policies, GAAP, federal Uniform Guidance, and funder regulations, collaborates closely with Jitasa (FPGWCs external accounting partner), and prepares accurate budgets, reports, and grant invoicing to sustain organizational accountability and transparency. In addition to financial oversight, the position directs procurement and facilities-related operations, administers benefits, and manages organizational systems that support day-to-day efficiency. Working in partnership with the Executive Director, staff, and external partners, the Accounting & Operations Manager plays a key role in strengthening FPGWCs infrastructure, ensuring compliance, and fostering a positive, inclusive work environment.Essential Duties : Accounting and Financial Management Support (50%) : Consistently monitor internal expenses to ensure compliance with FPGWC fiscal policies & procedures, as well as with government & private funder regulations.Assist in design / maintenance of internal controls to confirm that all expenditures are necessary, reasonable, allowable, allocable, and properly documented.Ensure compliance with internal controls and regulations (e.g. GAAP, Uniform Guidance 2 CFR 200)Manage and maintain strong relationships with Jitasa (FPGWCs external accounting partner) and any other external funding partners.Prepare and ensure timely submission of reimbursement-based grant & contract invoicing / billing to funders per award terms.With leadership from the Executive Director, draft annual / six-month department & project-specific budgets, track expenditures within the budget, refine budgeting methodology, and develop tools to improve accuracy and efficiency.Review and analyze monthly financial reports for operational oversight, and produce financial and metrics reports for funders and leadership to support forecasting, strategic planning, and informed decision-making.Manage and facilitate ongoing third-party bill-pay processes through Bill.com per FPGWC fiscal policies & procedures, as well as relevant funder regulations.Organizational Operations (30%) : Manage vendor relationships by securing bids, negotiating terms, and maintaining approved vendor records in alignment with FPGWC procurement policies.Oversee facilities maintenance & repair procurement, purchasing, scheduling, & payment processes, including preparing purchase orders, coordinating service delivery timelines, ensuring all purchases are authorized, documented, and cost-effective, and paid in a timely manner.Operational Systems Management : Manage organizational utility, insurance, time-tracking, mileage, mail systems, etc.Administration (20%) : Perform benefits administration including facilitating claims resolution, auditing carrier invoices for accuracy and payment, and communicating benefit information to employees.Collaborate with the ED to provide employee relations counseling, investigate employee concerns as they arise, facilitate conflict resolution processes, and conduct exit interviews as necessary.Assist hiring managers with the hiring process, new-employee orientation and initial onboarding.Office Admin : Complete mail runs, answer / direct phone calls, deposit checks, and maintain the mail tracking system, office filing system, equipment, hardware and software, basic IT troubleshooting / support, coordination with external IT vendor for system updates and issue resolution, and inventory / purchasing of office equipment.Team Support : Prepare meeting agendas, document meeting minutes, and maintain electronic archives.Attend and contribute to scheduled staff meetings, FPGWC special events, training sessions, and leadership meetings.Qualifications : Education :  Bachelor's degree in Accounting, Finance, Business Administration, Human Resources, or a related field.Experience : A minimum of 3 years of accounting, financial, budgeting, or grant management experience required.Experience in the non-profit / Social Services industry is a plus.Experience supervising or leading the work of others; 2 years preferred.Experience with grant invoicing and reporting; 2 years preferred.Experience with HR management; 2 years preferred.We will consider any combination of education and experience that provides the necessary knowledge, skills, and abilities to perform the duties and responsibilities of the position.Knowledge and experience working with QuickBooks or similar accounting software.Proficient in the use of the Microsoft Office Suite and Google platforms and services, internet services, as well as computer and mobile applications.Familiarity with various accounting computer programs and advanced knowledge of Microsoft Excel.Communication and Language : Ability to understand and communicate complex financial information.Excellent written and verbal communication skills. Speaks and writes effectively to convey information correctly and in a manner that is proper for the needs of the audience.Able to develop rapport and engender trust.Is aware of others' reactions and understands why they react as they do. Demonstrates empathy and compassion consistently.Exhibits a cheerful outlook and professional demeanor.Knowledge, Skills, and Abilities : Critical Thinking : A strategic thinker with sound technical skills, analytical ability, good judgment in business situations, and a strong financial focus.Able to predict challenges, identify barriers to success, and review related information to develop and evaluate options and implement solutions.Exceptional analytical and problem-solving abilities.Able to demonstrate active learning, active listening, and critical thinking skills in all aspects of the role.Organizational and Planning : Strong organizational skills, with the ability to prioritize tasks, meet deadlines, and coordinate multiple projects simultaneously.Able to work autonomously and to monitor and assess the performance of yourself and projects to make improvements or take corrective action.Able to obtain and ensure the proper use of equipment, facilities, and materials needed to do certain work.Able to manage one's own time with minimal supervision and the time of others.Collaboration : Demonstrate a team-oriented approach, with the ability to collaborate effectively with colleagues, staff, and community partners.Understand the importance of diverse interactions with others, both inside and outside the organization.Able to adjust actions in relation to others' actions and bring others together when necessary to reconcile differences or meet common ground.Technology Proficiency : Able to synthesize both financial and non-financial data from multiple sources.Able to learn and adapt to new systems and technologies.Able to determine the kind of tools and equipment needed to do a job.Resourcefulness : Demonstrates a team-oriented approach, with the ability to collaborate effectively with others.Able to navigate and adapt to changing circumstances.Physical and Environmental Factors : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.Work Setting :  FPGWC offices are situated indoors, in a working family shelter environment. Must be able to work with occasional workplace distractions.Body Positioning :  In a typical day, one may sit for extended periods at a computer station, answer and speak on phones throughout the day, lift and carry lightweight and medium-weight supplies and equipment.Work Attire :  Proper for the situation and the audience.Note :  Job descriptions are not intended and should not be construed to be exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job. They are intended to be accurate reflections of the principal job elements. This job description does not create an employment contract. This job description serves as a general guideline for this position. Duties and responsibilities may evolve as per the organization's needs and priorities.Please Submit a cover letter and Updated Resume

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