Veteran Services Coordinator

Salary : $19.50 - $24.08 Hourly

Location : Laredo, TX 78040

Job Type : Full Time

Job Number : 00760

Division : Enrollment Management

Department : Veterans Services

Opening Date : 10 / 24 / 2025

Closing Date : 11 / 7 / 2025 11 : 59 PM Central

Pay Grade : 208

Duties and Responsibilities

Essential Duties and Responsibilities

The Veteran Services Coordinator responsibility is to assist eligible veterans in applying for educational VA benefits. Adhere to all policies and regulations for compliance by the Texas Veteran's Administration and the Department of Veterans Affairs. Must be able to provide detailed information on the student enrollment process, including but not limited to admissions, financial aid, advising, registration and student accounts; along with information on Federal, State, and Local veteran-focused aid to students attending Laredo College and pursuing their educational goals. This position aids in all areas of enrollment services as needed.

Characteristic Duties and Responsibilities

• Prepares enrollment certifications, monitors veteran's enrollment on a weekly basis, and prepares changes in status form as necessary.
• Ensures that all certifications, Veteran benefits (Chapter 31, 33, GI Bill, Hazelwood, Hazelwood Legacy, Vocational Rehabilitation, Exemption etc.) are advertised properly and available to all qualified veterans.
• Ensures that all policies, procedures, and regulations from both the U.S. Department of Education and the Department of Veteran Affairs are followed and disseminated to the college administration and staff.
• Maintains veteran student files and ensures files comply with appropriate agency regulations.
• Maintains a close working relationship with Enrollment Management and Student Services Divisions.
• Assists veterans in preparing applications for educational benefits.
• Submits end-of-semester grades to the V.A. for Voc-Rehab students.
• Check grades each semester of all veterans receiving benefits and submit appropriate forms to the V.A. Office.
• Maintains an up-to-date degree plan for each eligible veteran.
• Provides guidance and intervention that can assist a student continue their educational journey.
• Assist in the maintenance the Veteran Services webpage and catalog component.
• Assist in formulating the Veteran Services operational departmental budget.
• Assists in the development of the Institutional Effectiveness plan, goals and expected outcomes for Veterans Services.
• Assists in the development of communication and digital content pieces for prospective Veteran / Veteran Dependent students.
• Ability to make data-driven decisions based on precedent actions and / or challenge precedent decisions based on changing evidence.
• Serves as a customer service representative for the Veteran Services Office, serves as a backup to other staff, assists in other office functional tasks, assists administration with ongoing projects, as needed.
• Participates in professional development training provided by the Department of Veteran Affairs, Texas Higher Education Coordinating Board, amongst others.
• Performs other duties as assigned.

Qualifications / Certifications / Licenses / Skills

NOTICE : Required Documents

To be considered for this position, you are required to upload your resume and unofficial transcript(s). If recommended for this position an official transcript(s) will be required. In addition, if a license or certificate is required for this position, upload proof of your current license / certificate.

Required :

Preferred :

Knowledge, Skills and Abilities

Additional Information

Supervision Exercised

May assist in the supervision of student staff.

Supervision Received

Director of Veteran Services. On occasion, may receive direction from Associate Vice President of Enrollment Management, Vice President of Student Success and Enrollment and / or College President.

Physical Requirements

While performing the duties of this job, the employee is regularly required to sit.

The employee is occasionally required to stand, walk, stoop, kneel, or crouch.

The employee must occasionally lift and / or move items weighing up to 50 pounds.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

Work is performed in a standard office environment.

Work inside a well-lighted and air-conditioned area most of the time.

The noise level in the work environment is usually quiet to moderate.

Safety

Required to work safely and follow safety rules.

Report unsafe working conditions and behavior.

Take reasonable and prudent actions to prevent others from engaging in unsafe practices.

Special Conditions

Immediate supervisor may assign other duties.

May be required to work outside regular working hours, as needed.

May be required to work at a different college work site or campus as needed.

EEO Statement

In compliance with Title VI of the Civil Rights Act of 1964, Executive Order 11246 and Title IX of the Education Amendments of 1972 and Section 504 of the Rehabilitation Act of 1973, Laredo College is open to all persons regardless of race, color, religion, sex, age, marital status, disability, or national origin who are otherwise eligible for admission as students. Furthermore, Laredo College is an Equal Opportunity Employer and no applicant or employee will be discriminated against because of race, color, religion, sex, age, marital status, disability or national origin. This institution will not enter knowingly into any contractual agreement for services or supplies with any firm failing to follow fair employment practices.

Foreign Degrees

Foreign degrees require an evaluation for United States equivalency from an approved stated education agency or having membership with the National Association of Credential Evaluation Services (NACES). Transcripts issued outside the United States of America require a course-by-course analysis with an equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached to your online application at the time of applying. For your convenience, we have provided the following links to assist you in complying with this requirement. However, you may use any other certified transcript evaluation service.

Disclaimer

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. LC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by LC as its discretion to enable individuals with disabilities to perform the essential functions.

Laredo College offers a comprehensive benefit package.

01

Laredo College requires a background check for all positions which means a Criminal Background Check andreferences are required. Are you willing to have such checks conducted in order to be considered for employment?

02

Do you have the required education as stated in the job description?

03

Do you have the required experience as per the job description?

04

Do you meet the qualifications as stated in the job description?

05

Do you have a valid State Driver's License?

Required Question