Call Center RepresentativeUnilux Brand • Cleveland, OH, US
Call Center Representative
Unilux Brand • Cleveland, OH, US
2 days ago
Job type
- Full-time
Job descriptionHigh school diploma or equivalent; college degree preferred. Previous experience in a call center or customer service role is an advantage. Excellent verbal and written communication skills. Strong problem-solving abilities and attention to detail. Ability to work in a fast-paced environment and handle multiple tasks. Proficiency in using computers and standard office software. Competitive salary ($62,000 – $68,000 per year). Opportunities for career growth and professional development. Health, dental, and vision insurance. Paid time off and holidays. Supportive and collaborative work environment.
Job Description
Job Description
Description
We are seeking a motivated and customer-oriented Call Center Representative to join our dynamic team. As a Call Center Representative, you will be the voice of our company, interacting with customers via phone, email, and chat to provide exceptional service and support. You will play a crucial role in ensuring customer satisfaction by addressing inquiries, resolving issues, and promoting our products and services.
Key Responsibilities
- Answer incoming calls and handle customer inquiries in a professional manner.
- Provide accurate information about products and services to customers.
- Resolve customer complaints effectively and in a timely manner.
- Maintain detailed and accurate records of customer interactions and transactions.
- Follow up on customer inquiries to ensure satisfaction and resolution.
- Utilize computer systems to track and manage customer issues.
Skills, Knowledge and Expertise
Benefits
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Call Center Representative • Cleveland, OH, US