Senior Lead Telecom Installer

Responsibilities

The position requires travel to central office locations throughout the Pittsburg area.

Functional Responsibilities Include:

• Capable of all aspects of safe and efficient installation and/or removal of data and communications equipment and hardware. Safe practices for handling power, switchboard, and fiber cabling to equipment and knowledge of general work safety practices in a working environment.
• Troubleshooting, testing, and repairing network equipment.
• Lead verification/Continuity testing
• Able to prepare and perform a Method of Procedure (MOP) and a Job Information Memo (JIM) as well as final end of job walk through with the customer.
• Resolve job specification and/or drawing problems.
• Manage in-progress and final quality inspections.
• Manage multiple projects, provide timely reporting, and effectively coordinate with the customer and internal organizations within the company. Strong emphasis on good customer communication skills.
• Capable of managing and training Level 1 and Level 2 Installation Technicians.
• Accurately identify, monitor, report, escalate, and resolve project related issues.
• The ability to solve problems and work independently with minimal direction.

Requirements

Three to Five years of relevant telecom installation experience. Highly motivated, self-supervised, customer focused individual with organizational and leadership skills to push all projects to completion. Solution-driven analysis and excellent communication skills are required. Understanding of telecom networks and related equipment is needed. Proficiency in Microsoft Office products such as Excel and Word is needed. Clean driving record required.