Manager, Professional Education And Strategic Operations

Manager, Professional Education And Strategic Operations

Salary : $65,475.49 - $76,084.45 Location : Lynnwood, Washington

The Manager, Professional Education & Strategic Operations leads the development, implementation, and continuous improvement of professional development and workforce training programs. This crucial role is responsible for identifying market and client needs, creating innovative courses and certificates, managing strategic operations, coordinating badging and microcredentialing processes, and promoting professional growth opportunities for constituents. The Manager plays a critical role in driving enrollment, ensuring fiscal health, maximizing revenue, and maintaining program excellence across multiple locations and delivery formats. This is an exempt position that reports to the Dean of Business, Entrepreneurship, & Professional Education.

Responsibilities include, but are not limited to :

• Program Development & Strategy :
• Research and assess employer, industry, and community workforce needs to develop forward-looking short-term certificate and training programs in business and technology.
• Lead the strategic planning, design, and scheduling of new short-term training programs and courses, ensuring alignment with institutional goals and market demands.
• Conduct market and competitive analyses to identify emerging trends and opportunities for program innovation.
• Set budget and enrollment targets; monitor financial health of programs to sustain or retire offerings as appropriate.
• Collaborate cross-departmentally to ensure optimal program reach and quality.
• Course Creation & Management :
• Oversee the full life cycle of course creation : designing learning outcomes, establishing course structure and length, developing competitive pricing models, and selecting instructional materials.
• Work collaboratively with subject matter experts to develop and continuously update curriculum to meet evolving industry standards and certification requirements.
• Manage course scheduling, facility coordination, and technology set-up (including virtual, hybrid, and in-person delivery).
• Ensure all courses adhere to best practices in adult learning and regulatory compliance.
• Professional Development & Talent Management :
• Oversee the recruitment, interviewing, hiring, assignment, onboarding, and professional development of instructors and program staff.
• Foster a culture of

Applications received by November 24, 2025 5PM PST will receive priority consideration. This position is open until filled.