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Business Partner Manager - Employee Support
Business Partner Manager - Employee SupportI Am Boundless • Worthington, OH, US
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Business Partner Manager - Employee Support

Business Partner Manager - Employee Support

I Am Boundless • Worthington, OH, US
17 hours ago
Job type
  • Full-time
Job description

Business Partner Manager - Employee Support

Join to apply for the Business Partner Manager - Employee Support role at I Am Boundless.

Base pay range

$87,327.00 / yr - $106,496.00 / yr

Summary / Objective

The Business Partner Manager (BPM) is a strategic HR leader responsible for overseeing Employee Relations, Leave Administration, Workers' Compensation, and the Employee Relations Generalist team. This role ensures compliance, drives operational excellence, and fosters a culture of trust, safety, and accountability. The BPM will supervise relevant team members and collaborate across departments to support employee well-being and organizational effectiveness.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employee Relations

  • Lead resolution of employee relations issues, ensuring fair, consistent, and legally compliant outcomes.
  • Supervise and develop the Employee Relations Generalists, providing coaching, guidance, and escalation support.
  • Conduct investigations and recommend appropriate actions aligned with organizational values and legal standards.
  • Partner with managers to address performance, conduct, and engagement concerns.
  • Monitor ER trends and proactively address systemic issues through policy, training, or culture initiatives.

Leave Administration

  • Oversee administration of FMLA, ADA, and internal leave programs.
  • Supervise Leave Administrator and ensure accurate documentation and compliance.
  • Develop and update leave-related policies and procedures.
  • Provide training and resources to managers and employees on leave rights and responsibilities.
  • Manage workers' compensation claims and coordinate with TPAs, legal counsel, and healthcare providers.
  • Ensure OSHA compliance and lead return-to-work and modified duty programs.
  • Monitor trends and conduct audits to identify risks and opportunities for improvement.
  • Strategic Leadership & Collaboration

  • Serve as a strategic partner to the Director of People & Culture and other HR leaders.
  • Analyze data across ER, leave, WC, and generalist domains to inform decisions and improve outcomes.
  • Collaborate with legal, risk management, and operations to align HR practices with business goals.
  • Stay current on federal, state, and local employment laws and ensure organizational compliance.
  • Lead initiatives that support retention, engagement, and inclusive practices across the employee lifecycle.
  • Adhere to company policies and procedures in addition to regulations, laws and other requirements from applicable governing bodies, certification, licensure and / or accreditation entities, etc.
  • This is a hybrid position, requiring flexibility to work both remotely and on-site.

    Other Responsibilities

  • Other duties as assigned.
  • Supervisory Duties

    Direct supervision of :

  • Employee Relations Generalists
  • Leave Administrator
  • May provide dotted-line support or mentorship to other P&C team members.
  • Assign tasks, manage workloads, and prioritize team projects to ensure efficient handling of employee relations cases and other People & Culture responsibilities.
  • Review and adjust team priorities based on organizational needs, ensuring timely and effective responses to employee relations issues.
  • Education, Skills, Experience and Requirements

  • Bachelor's degree in Human Resources, Business Administration, or related field; Master's preferred.
  • Minimum of 5 years of progressive HR experience, including employee relations, leave administration, and workers' compensation.
  • At least 2 years of direct supervisory experience, preferably overseeing HR generalists or program coordinators.
  • Strong knowledge of employment law, FMLA, ADA, OSHA, and workers' compensation regulations.
  • Proven leadership and coaching skills, with a track record of developing team members and managing performance.
  • Excellent communication, analytical, and problem-solving abilities.
  • Proficiency in HRIS systems and Microsoft Office Suite.
  • Preferred Qualifications

  • Professional certifications (e.g., SHRM-CP / SHRM-SCP, PHR / SPHR).
  • Experience in unionized or multi-state / global environments.
  • Familiarity with ER case management tools (e.g., ServiceNow, Workday).
  • Valid driver's license and insurable driving record, if applicable.
  • Competencies and Attributes

  • Conflict Resolution and Mediation
  • Approachable and Trustworthy
  • Analytical and Critical Thinking
  • Cultural Awareness and Sensitivity
  • Confidentiality and Integrity
  • Problem-Solving Mindset
  • Physical Demands / % of time

    51-75% Standing and / or walking,

    75% other unspecified.

    Work Hours

    Monday thru Friday 8am-4 : 30pm

    Travel Requirements

    This position requires approximately 20% travel.

    Seniority level

    Mid-Senior level

    Employment type

    Full-time

    Job function

    Business Development and Sales

    Industries

    Individual and Family Services

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    Partner Manager • Worthington, OH, US

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