Group Product Manager

Product Manager

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster and Chamberlain, are found in 51+ million homes, and 14 million+ people rely on the myQ app daily.

Essential Duties and Responsibilities

Develop, communicate and implement product strategy for assigned business unit product portfolio; deliver brand strategy, product portfolio management, integrated marketing planning and pricing strategies; lead and provide oversight for product category strategy within business unit product portfolio

Drive annual and multi-year operating plans and results for their product portfolio, which is aligned to overall Chamberlain Group business objectives (revenue, gross profit, operating income, quality, delivery, cost and innovation); track product portfolio financial performance; ensure organizational alignment of product portfolio priorities and goals

Support achievement of full P&L objectives for the business unit, driving profitability, volume growth and market share, as well as execution of product and services

Lead team of product managers to achieve product portfolio average net selling price and gross margin by recommending and implementing pricing objectives, strategies, and guardrails to extract maximum value on new and existing products; focus on growing revenue through product line mix and average net selling price improvements, improving margin through cost reductions and updating product line with incremental innovation, growing engagement through improvements to user experience

Define and communicate the product portfolio vision in support of the business unit strategy, including maintaining a clear product roadmap aligned to business goals in the short- and long-term; emphasis should be on fast-paced new product development and releases, sustaining product support and insight driven; product strategy should include both hardware and software focus in order to deliver compelling user experiences

Develop and implement the strategy for their product offering, brand, and channels; partner with marketing, sales, and customer experience leaders to develop go-to-market strategies to win in targeted customer segments; lead the creation of end-to-end operational plans to drive profitably, grow and scale the business; work cross functionally to ensure achievement of product line objectives

Serve as Product Owner leading cross-functional collaboration to develop and deliver connected services required for product portfolio; own the implementation and sustaining of the end user connected experience, including uncovering real-time consumer insights, driving user experience requirements, creating business cases and winning value propositions

Ensure the cross-functional marketing team has the necessary processes and procedures in place to manage the quality, cost, and delivery of products; identify areas for improvement, propose improvements to leadership and ensure team takes action when corrections are needed

Interface with analysts, media / PR outlets, key industry conferences in order to educate customers, partners and end users about our vision, strategy and new product innovations; represent the company with customers, competitors, trade associations, government agencies, professional societies and similar groups

Lead the development of a clear after-sales and service strategy to ensure customers are cultivated and supported in the long term, with the Customer Experience and Marketing teams, as appropriate

Provide product content guidance and prioritization, integrated marketing planning and pricing strategies, facilitating and / or leading daily scrum activities, and executing against clearly defined timelines

Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams

Protect Chamberlain Group's reputation by keeping information confidential

Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies

Contribute to the team effort by accomplishing related results and participating on projects as needed

Motivate and lead a high performance team by attracting, developing, engaging and retaining team members Drive the performance management and compensation processes by communicating job expectations, monitoring and evaluating performance, providing feedback and facilitating employee development per the company's policies

Maintain transparent communication by appropriately communicating organization information to team through department meetings, one-on-one meetings, appropriate email, IM and regular interpersonal communications

Lead and motivate individuals and teams to create a workplace culture that is consistent with the Chamberlain Group mission, vision and values

Minimum Qualifications

Bachelor's Degree in Business, Marketing, Computer Science, Engineering or related field

5+ years in Engineering, Marketing and / or Product Management

Ability to work in Matrix and Agile software development environment

Understand and have experience with Agile Scrum methodologies or other commonly used tools

Able to travel up to 25% - domestically and internationally

Preferred Qualifications

Master's in Business Administration

Prior experience managing hardware and software offerings; experience managing product portfolio with multiple categories

Comfortable interacting with highly technical development teams

The pay range for this position is $123,600.00 - $216,150.00; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and / or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies.

Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We're proud to be an Equal Opportunity Employer, and you'll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We're committed to fostering an environment where people of all lived experiences feel welcome.