Retail Operations Manager
As a Retail Operations Manager, you'll play a key role in driving operational excellence and delivering an exceptional retail experience across your assigned territories. This leadership position is perfect for someone who thrives on strategy, team development, and creating impactful results.
What You'll Do :
- Lead Retail Excellence : Implement and enforce retail processes to ensure consistent quality and performance.
- Optimize Operations : Monitor and manage operating costs within your geography to maximize profitability.
- Build High-Performing Teams : Recruit, train, and develop Retail Supervisors, ensuring the right people are in the right roles.
- Drive Market Expertise : Become the go-to retail expert for all stores in your territory, providing insights and solutions.
- Foster Strong Relationships : Collaborate with field support, recruiting, client services, and maintain positive connections with clients and customers.
- Plan & Organize : Lead retail meetings, oversee merchandising schedules, and ensure flawless execution.
- Communicate Effectively : Deliver timely updates and maintain clear communication with associates, clients, and customers.
- Ensure Compliance & Quality : Inspect equipment, enforce company policies, and maintain operational standards.
- Administrative Excellence : Prepare and submit required reports accurately and on time.
We're looking for a dynamic leader who combines retail expertise with strong organizational and people skills. If you're passionate about driving results and building high-performing teams, this role is for you.
What You'll Bring :
Education & Experience : Bachelor's degree in Business, Retail Management, or related field OR equivalent experience with at least 2 years in retail operations or leadership rolesTechnical Skills : Proficiency in PC applications and SalesTrak NG Strong working knowledge of Microsoft Word, Excel, PowerPoint, and OutlookLeadership & Communication : Proven ability to lead teams, manage performance, and foster collaboration Excellent verbal and written communication skillsOther Requirements : Valid driver's license Ability to travel extensively within your assigned geography Preferred : Bilingual skills may be required based on business needsThis role combines office and field responsibilities, offering variety and the opportunity to make a real impact in retail operations.