SVP, H&W Marketing - Lifecycle Leader

Lifecycle Marketing Leader

We are looking for a passionate and seasoned marketing professional to lead the Lifecycle Marketing team within the Health and Wellness vertical at Synchrony Financial. Reporting directly to the Chief Marketing Officer, this role will be pivotal in defining the vision for our Lifecycle marketing resources and technology stack, implementing strategic planning processes, elevating insights and analytics, and streamlining marketing functions to align seamlessly with our overarching business objectives. This role will lead and mentor a high-performing team to drive these initiatives forward.

Essential Responsibilities :

• Process Management : Simplify Lifecycle Marketing's Strategic Workflows
• Develop, manage, and optimize automated and systematic processes for strategic planning, project and campaign workflows, and stakeholder approvals.
• Gain efficiency through consistent and efficient processes adhering to brand, content, and regulatory compliance governances. Ensure that upstream strategic work and planning run smoothly alongside downstream execution, and that they are systematically connected for optimum workflows.
• Financial Management : Oversee $160mm+ Marketing's Budget and Prioritize Spend
• Effective budget management and prioritizing resource spend with alignment to enterprise financial requirements, including revenue and profitability goals.
• Establish effective fiscal-year budget accountability and align with enterprise financial management and cost-optimization strategies. Implement effective scenario planning for resource prioritization and allocation of an 80+ org.
• Ensure marketing technology tools support complex marketing budget management, reporting, and analysis in a way that integrates with enterprise finance requirements.
• Performance Management : Evaluate Marketing's Impact
• Manage Lifecycle marketing's overall performance and evaluate the value and impact that it delivers.
• Ensure Lifecycle marketing campaign results are directly aligned with business goals, achieving intended outcomes. Optimize return on Lifecycle marketing's various investments and return on marketing's effort.
• Martech Management : Optimize Marketing's Technology
• Effectively manage and optimize the martech stack, strategy, and roadmap.
• Ensure that marketing delivers well-orchestrated customer journeys and digital experiences while operating efficiently and consistently. Aid productivity with GenAI within tools and apps.
• Talent Management : Lead Marketing's Learning Agenda
• Lead and manage the marketing team's learning agenda for upskilling on martech, such as GenAI usage, and soft skills, such as strategic thinking. It also ensures best practice consistency for the CMO to maintain a progressive and modern marketing organization.
• Lead training for marketing to keep up with emerging, complex, and essential technologies, and vendors' capability enhancements. These include GenAI, customer data, or multichannel marketing platforms, marketing work management, and digital asset management platforms.
• Upskill marketing talent for vital soft skills, such as strategic thinking, intellectual curiosity, prompt engineering, and business acumen to keep up with the pace of change.
• Resource Management : Scale Marketing's Resources and Agency Roster
• Effective management of Lifecycle marketing's resources, including internal centers of excellence services, external vendors, suppliers, and the agency roster. Anticipate and plan for capacity and resources to improve resource scalability for marketing's agility.
• Extend and supplement the Lifecycle marketing team by growing and cultivating an effective resource ecosystem that is positioned for, and prepared to, deliver on an evolving growth strategy. Optimally, support those who run internal service operating models, such as an in-house creative agency and content production studio.

Qualifications / Requirements :

Desired Characteristics :

Grade / Level : 15

The salary range for this position is 200,000.00 - 330,000.00 USD Annual. This position is also eligible for an Annual Incentive Plan target of 25% of salary and an Annual Equity target of 25% of salary.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Eligibility Requirements :

Our Commitment :

When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all.

Reasonable Accommodation Notice :

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell