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Manager GDCM PEP Deployment

Manager GDCM PEP Deployment

Boston StaffingBoston, MA, US
2 days ago
Job type
  • Full-time
Job description

Manager Pep Deployment, Global Deployment & Change Management

This is your chance to be a part of an in-house Technology team that's creating consumer-facing, cutting-edge technologies revolutionizing the hospitality industry around the world. As a Manager PEP Deployment, Global Deployment & Change Management, you will bring your technical skills to a hospitality company with an award-winning culture. On the PEP Deployment team reporting to the Senior Manager, you will support projects including the deployment of PEP, Hilton's PMS system.

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as :

  • Go Hilton travel program : 110 nights of discounted travel with room rates as low as $40 / night
  • Hilton Shares : Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
  • Paid parental leave for eligible Team Members, including partners and adoptive parents
  • Mental health resources including free counseling through our Employee Assistance Program
  • Paid Time Off (PTO)

At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate.

How You Will Make An Impact

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like :

  • Maintain relationships with internal and external partners to ensure targets are met and owners are briefed on the PEP implementation process
  • Ensure all pre-migration tasks are completed before assigning teams to project
  • Maintain daily focus on important areas such as hardware procurement, hotel readiness, risk assessment, strategic planning, and database accuracy to ensure a smooth transition into the migration phase
  • First line of escalation support for remote / onsite teams, and hotel management team
  • Strengthen Senior Associates and Associates understanding of implementation processes by reinforcing departmental policies and procedures
  • How you will collaborate with others :

  • Partner with leadership to manage risks to implementation timelines and targets, while working with the team to improve processes and drive efficiency
  • What projects you will take ownership of :

  • Be the main contact for hotel management and ownership before, during, and after PEP migration for all aspects and components of the project
  • Lead the onboarding and development plans for all direct reports
  • Conduct on-site visits for high-profile, large full-service, and other designated projects
  • Why You'll Be A Great Fit

    You have these minimum qualifications :

  • Five (5) years of professional work experience in Technology or related field like hotel operations
  • Three (3) years of experience leading teams and projects
  • Two (2) years of work experience in Property, Sales, or Revenue Systems
  • Travel up to 80%
  • It would be useful if you have :

  • Bachelor's Degree, or Associate's Degree plus 6 years of Technology related experience, or High School Degree / GED plus 12 years of Technology related experience
  • Seven (7) years of professional work experience in Technology or related field
  • What It Is Like Working For Hilton

    Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World's Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton!

    We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process. Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, access to our employee stock purchase plan (ESPP) where you can purchase Hilton shares at a 15 percent discount, a 401(k) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program ("Wellthy"), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre-tax commuter benefit and our travel discount. The annual salary range for this role is $80,000-$110,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and / or position within the Company.

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