EMS Director - Richmond and Montgomery Counties

EMS Services Manager

FirstHealth of the Carolinas is a nationally recognized health care system located in central North Carolina. Comprised of four hospitals with more than 600 beds, the system also offers leading-edge heart care in the Reid Heart Center, the area's only dedicated heart and vascular center. Our growing health system has more than 6,200 employees serving in more than 75 locations throughout a 15-county service area. In addition, FirstHealth has received numerous accolades for its patient care and outcomes, including recognitions from Healthgrades, U.S. News & World Report, and Becker's Healthcare.

Will oversee the daily operations of our EMS services in Richmond and Montgomery Counties, NC.

Responsibilities

• Responsible for interviewing and hiring staff for both bases.
• Ensures that staff meet and retain clinical requirements.
• Teaches / directs / advises / informs others in an appropriate manner. Reports / records information correctly.
• Coaches, counsels, and appraises employees regarding performance and / or disciplinary matters according to FHC policy and philosophy.
• Monitors the work environment and initiates efforts to ensure general employee satisfaction.
• Monitors the quality of work performed and intervenes, when appropriate, to correct or enhance services.
• Makes timely decisions considering the impact on patient care, financial resources, employee relations, public image, and departmental concerns.
• Ensures appropriate and timely verbal and written communication to Administration, departmental staff, and peers to facilitate flow and decision-making.
• Supports the organization in all communications with patients, physicians, visitors, peers, and others.

Qualifications

Current valid NC Paramedic Certification and National Paramedic Registry Certification preferred.

Four-year degree preferred or equivalent experience.

Current valid NC driver's license with a good driving history.

Minimum of five (5) years full-time experience in a paramedic position, or an EMS leadership capacity, or a combination of leadership experience and education.

Must have leadership and project development skills as well as knowledge of healthcare trends / issues.

Must be able to manage in a sound fiscal manner. Must be able to comprehend complex detailed information.

Able to serve as a positive role model, be flexible / open to change, function effectively under pressure, must have excellent communication skills, both verbal and written.

Must have political skills to deal with external contacts.

Must maintain clinical and professional competency levels appropriate to the services provided and to the needs of different age groups served.