Chief Risk OfficerSupportFinity • AZ, United States
Chief Risk Officer
SupportFinity • AZ, United States
1 day ago
Job type
- Full-time
Job descriptionDesign, develop, and execute the University’s insurance and risk financing strategy to ensure robust protection of institutional assets and operations. Serve as the primary liaison with the Arizona Department of Administration (ADOA) for state‑provided insurance plans, ensuring the university’s compliance and effective utilization of these programs. Lead the negotiation, procurement, and renewal of all local insurance policies, including property, liability, professional, cyber, international programs, and unique university assets. Continuously evaluate insurance needs and market conditions, recommending adjustments to deductibles, limits, and retentions to optimize the university’s cost of risk. Oversee the entire incident reporting, claims management, and litigation response, setting institutional standards for timeliness and compliance. Strategically manage the university’s workers’ compensation program, overseeing investigations, claims submission, and employee return‑to‑work processes. Analyze claims data to identify patterns, recommend loss prevention strategies, and reduce future exposures. Act as senior point of contact for complex claims, working with legal counsel, state officials, and external parties. Provide strategic direction and vision for the enterprise risk management, claims, insurance administration, and workers’ compensation teams. Develop and mentor staff expertise, ensuring staff possess technical certifications, analytical skills, and regulatory knowledge. Foster a proactive risk culture, guiding staff from reactive claims processing to proactive loss prevention and data‑driven analysis. Manage performance and resource allocation, establishing KPIs for claims resolution time, loss ratio, and service delivery and overseeing the departmental budget. Ensure seamless cross‑functional collaboration with Finance & Budget, Office of the General Counsel, Human Resources, Safety, and other partners. Establish and enforce university‑wide risk management policies, procedures, and compliance standards. Lead business continuity and crisis response planning, coordinating with senior leadership, Emergency Management, and external partners to ensure readiness for major incidents. Advise executive leadership during emergencies, ensuring rapid, coordinated response that protects university people, property, and reputation. Mastery of advanced principles and practices of Property & Casualty (P&C) and other commercial insurance lines. Extensive knowledge of state‑level risk pooling / insurance programs, regulatory compliance for insurance activities in higher education, and the unique risk exposures of a large university. Adept at leading high‑stakes negotiations with brokers, insurance carriers, and state liaisons to secure optimal coverage terms and favorable rates. Proven ability to conduct detailed financial analysis of insurance proposals, claims data, and loss control programs to manage the total cost of risk. Demonstrated ability to oversee complex claims administration and ensure adherence to legal and regulatory mandates. Effectively communicate complex insurance and risk information to diverse, high‑level audiences and maintain collaborative relationships with internal units. BS in Business Administration, Finance, Risk Management, Safety Management, or similar discipline (advanced degree(s) preferred). Current or updated Certified Risk Manager (CRM), Associate in Risk Management (ARM), and / or Certified Safety Professional (CSP). Minimum 11 years of related work experience, including 7 years of leadership experience, preferably in large complex institutions or organizations.
Position Highlights
The Chief Risk Officer (CRO) serves as the university administrator with responsibility for strategic oversight and leadership of risk management programs and services. The CRO directs university-wide enterprise risk management efforts, designs and executes risk financing and insurance strategies, and drives continuous improvement in loss prevention and health and safety performance. This position advises university leadership and the Arizona Board of Regents on institutional loss exposures, emerging risks, and cost‑of‑risk trends, and recommends and implements mitigation measures to reduce losses and the cost of risk. The CRO also serves as head of Risk Management Services (RMS) with oversight over the insurance, workers’ compensation, and enterprise risk teams.
Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A / ASU / NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more! The University of Arizona has been recognized for its innovative work‑life programs.
Duties & Responsibilities
Enterprise Risk Management
- Lead the university’s enterprise risk management framework – bringing together leaders from across the university and ensuring systematic identification, assessment, and prioritization of high‑level institutional risks.
- Direct risk owners in developing and implementing mitigation strategies, holding them accountable for progress.
- Deliver comprehensive risk analyses, dashboards, and progress reports to senior leadership and the Arizona Board of Regents, supporting informed, strategic decision‑making.
Insurance Strategy & Coverage
Incident and Claims Process Oversight
Risk Management Team Leadership
Compliance, Crisis Management & Continuity
Knowledge, Skills and Abilities
This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.
Minimum Qualifications
Contact Information for Candidates
Thomas McDonald | tom1@arizona.edu
Open Date : 10 / 24 / 2025 | Target Hire Date : 11 / 24 / 2025 | Number of Vacancies : 1
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Chief Risk Officer • AZ, United States
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