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Shift Manager
Shift ManagerWendy's - Yellow Cab Holdings • New York, NY, US
Shift Manager

Shift Manager

Wendy's - Yellow Cab Holdings • New York, NY, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Join the YCH Wendy’s Team and Build a Career You’ll Love!

Are you ready to take the next step in your career? YCH Wendy’s is a growing quick service restaurant franchise. We’re committed to providing exceptional service and quality food to our customers and we’re looking for motivated employees to help us grow.

As a Shift Supervisor at YCH Wendy’s, you’ll play a key role in leading daily operations, ensuring smooth shifts, and supporting your team to deliver great food and exceptional customer experiences.


What You’ll Do

As a Shift Supervisor, you’ll:

  • Train and Support Your Team: Reinforce food safety practices, coach crew members, and inspire a positive workplace.
  • Oversee Daily Operations: Handle key tasks like setting up registers, preparing for busy shifts, and ensuring the restaurant is ready to open or close.
  • Deliver Excellence: Work closely with restaurant management to meet quality, safety, and service standards.
  • Lead by Example: Supervise, coordinate, and delegate tasks while creating a supportive, efficient environment.
  • Solve Problems: Address customer feedback and operational challenges with professionalism and care

Roles You May Take On

Open/Close Shift Supervisor:

  • Oversee opening and closing duties, ensuring timely starts and smooth finishes.
  • Maintain cleanliness, food safety, and prep standards while mentoring crew members to succeed.
  • Foster a productive and positive work environment.

Kitchen Shift Supervisor:

  • Lead kitchen operations to ensure top-notch quality and food safety.
  • Guide your team in preparing Wendy’s iconic menu items to delight every customer.
  • Mentor and develop team members for long-term success.

Customer Service Shift Supervisor:

  • Drive a service culture that exceeds customer expectations.
  • Plan daily operations and lead team huddles to align everyone with key priorities.
  • Inspire loyalty by creating memorable experiences for every guest.


What We’re Looking For

  • Education: High school diploma or GED.
  • Experience: At least 1 year in a restaurant, retail, or customer service role (6+ months of supervisory experience preferred).
  • Leadership Skills: Ability to multitask, motivate your team, and resolve customer concerns with professionalism.
  • Physical Stamina: Be prepared for a fast-paced environment, standing for long periods, and lifting up to 50 lbs.
  • Flexibility: Availability to work various shifts, including weekends, and to travel to different locations as needed.
  • Certification: Willingness to complete ServSafe certification during training.
  • Transportation: Must have reliable transportation to and from work

Position pay range begins at $17/ hour.

We’re also proud to be an equal opportunity employer, welcoming candidates of all backgrounds, including individuals with disabilities who may require reasonable accommodation.

Apply today and let’s get started!

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Shift Manager • New York, NY, US

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