Manager, Patient Care Services
Discover Vanderbilt University Medical Center : Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.
The Manager, Patient Care Services is a leadership role that has comprehensive operational authority and responsibility for designated clinical area(s). Their responsibilities include : fiscal accountability, maintaining quality and regulatory standards, maintaining a high level of patient / family centered care and service, patient and staff satisfaction, program development, managing and developing teams, and ensuring integration with the clinical enterprise. Provides feedback, coaching and mentoring to less experienced peers and other members of the health care team.
Key responsibilities include collaborating to operationalize the mission, strategic plan, budgets, resource allocation, operational plans, and policies for the PCC, Hospitals and Vanderbilt Clinic. Prepares annual operating and capital budgets following established guidelines and using benchmark data. Develops and monitors the implementation of area specific quality plan linked to organizational goals.
Technical capabilities include quality management, business results, people management, operations planning, compliance, and leadership.
Our nursing philosophy is that highly skilled and specialized nursing care is essential to Vanderbilt University Medical Center's mission of quality in patient care, education and research. We believe nursing is an applied art and science focused on helping people, families and communities reach excellent health and well-being.
As a Vanderbilt University Medical Center employee, you make a difference to our patients and their families by bringing compassion and care to those in need of hope and healing. Please see our current employee benefits offered :
Learn more about VUMC Nursing.
Core accountabilities include organizational impact, problem solving / complexity of work, breadth of knowledge, and team interaction.
Core capabilities include supporting colleagues, delivering excellent services, ensuring high quality, and managing resources effectively.
Position qualifications include certifications, relevant work experience, experience level, and education.
Patient Care Manager • Nashville, TN, US