Job Title : Test Engineering Technician II
- Non-Exempt
- Department : Test Engineering
- Reports to : Engineering Supervisor
PURPOSE OF POSITION :
The Test Engineering Technician 2 will assist test engineer in performing the following functions :
Develop, implement and support test processes for the Production of a variety of products including Servers, switches and storage devices.Develop techniques to troubleshoot failing systems as quickly and efficiently as possible.Create work instructions and update online documentation for testing, troubleshooting, and repairing all CCBU products assembled at QMN.Train production technicians to test, troubleshoot and repair all CCBU products manufactured at QMN.This will entail managing several test projects simultaneously.
Test Engineering Tech will be expected to drive test process efficiency improvements reducing Time-to-Fail and overall test time while maintaining integrity of test and quality of product shipped.
Support the launch of new products at QMN. Work closely with the corporate R&D, Test Development and Manufacturing teams to analyze test data, troubleshoot, and identify product defects, verify fixes and document test results. Communicate product readiness, level of quality, and results to project team.
Engineering Failure Analysis on product issues identified in field.Update test action report for management on a daily basis.Create cable files and update known hardware lists for new models.Maintain the Test Servers and Network in conjunction with IT group.ESSENTIAL DUTIES AND RESPONSIBILITIES
Results analysis, root cause identification, and reporting.Analyzes failure reports and makes recommendations to improve product reliability and quality, and quality assurance processes, practices and procedures.Works independently and within engineering practices to maintain, modify, and enhance existing quality methods & processes.Makes good technical decisions and completes tasks & assignments under only general direction.Recognize problems that need further investigation, seek assistance when needed, demonstrates initiative and self-motivation.Independently determine and develop approach to solutions, under only very general direction.Provide solutions for wide range of difficult problems.Ensure common test tool set is developed for use in manufacturing and service.Provides leadership for all tests and diagnostics used in product engineering, manufacturing, returned material repair and supplier quality.MINIMUM REQUIREMENTS
Associate degree in Electronic / Electrical Engineering, Computer Engineering, Computer Science or equivalent discipline is required.Minimum of four (4) years of Test experience in the Computer Industry.Experience with network technologies and protocols, Switches, routers etc .Experience working with Linux scripts to test computer hardware and verify hardware configurations.Experience with client / server environments is desirable.A proven track record of high productivity in application, architecture, test programming, debugging.Experience, and solid understanding of the hardware product development lifecycle, software development methodologies, change management, release management, configuration management.OTHER SKILLS AND ABILITIES
PXE boot process, Automated Test Network, OS Download, CTO system experience desired.Linux scripting skills.Ability to build internal and external cross functional relationships.Project Management Skills.Proven knowledge and demonstrated application of engineering concepts and skills required.Proven understanding of software systems and the process required in producing product deliverables.Experience in testing methodologies and theories, test plan development, test case design, test execution practices, optimization of test coverage versus costs, data collection and root cause analysis techniques, and reporting practices required .Strong written, verbal and presentation skills.Strong sense of process, detail and follow through.Strong set of problem solving and analytical skills.Ability to multi-task across problem domains and various contexts.Ability to work independently and with a team..PHYSICAL DEMANDS :
Able to bend and stoop while troubleshooting servers in the rack.Ability to walk and stand on cement floors for long periods.Able to lift 25lb servers in and out of racks.Able to work in a noisy environment under a wide range of temperatures.