Talent.com
Pharmacy Technician II - Patient Assistance Program
Pharmacy Technician II - Patient Assistance ProgramDuke Health • Durham, NC, US
No longer accepting applications
Pharmacy Technician II - Patient Assistance Program

Pharmacy Technician II - Patient Assistance Program

Duke Health • Durham, NC, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke University Hospital

Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of Duke Health's four hospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency / trauma center, an endo-surgery center, and more.

$2,500 Commitment Bonus for Newly Hired Team Members

Work Location : Duke University Hospital –Durham, NC

Working hours :

  • Monday – Friday
  • 8 : 30 am -5 : 00 pm

Job Summary :   This pharmacy technician will complete medication Prior Authorizations and participate in the Patient Assistance Program for the Department of Pharmacy ensuring patient access to prescribed medications and drug accountability for drug replacement programs and manufacturer assistance programs in compliance with hospital, state, and federal requirements.  This position will also coordinate drug delivery and continuity of care with Duke Retail Pharmacies.  This pharmacy technician will primarily be based out of their assigned specialty clinic and will support medication prior authorizations and patient assistance for various patient populations.

Job Description :

  • Establish clinic, pharmacy, and patient relationships conducive to effective patient care
  • Receive referrals to complete medication prior authorizations from clinic staff, providers, and patients
  • Verify prescription insurance benefits and / or medical benefits are currently active for patients
  • Complete benefits investigations to determine coverage level and patient responsibility
  • Submit required forms and documentation to insurance companies via phone / fax and / or web portals
  • Follow up on requests to receive determination decisions in a timely manner
  • Communicate and document all status updates to patients, providers, and pharmacies
  • Assists self-pay and underinsured patients in obtaining costly medications primarily from drug manufacturer replacement programs and manufacturer assistance programs.
  • Coordinates and assists the clinic financial care counselors and social workers in identifying eligible patients.
  • Works with the Patient Revenue Management Organization to assist in drug replacement for insured patients with drug denials.
  • Coordinate and deliver medications to patients being discharged from the hospital.
  • Provide education using pill boxes with medication sheets.
  • Forwards credits to Pharmacy Financial Management Team for assisted patients.
  • Interviews potential patients for assistance and collect all financial forms related to the self-pay status.
  • Prepare prescriptions for a pharmacist to check pursuant to a physician order.
  • Inputs patient information (including insurance information) into WAM.
  • Works with clinical pharmacists to follow patient management program requirements
  • Provides input into and participates in quality improvement activities
  • Other duties as appropriate for this position
  • Knowledge, Skills, and Abilities :

    Excellent communication skills, Microsoft Word and Excel competence, organizational skills, and ability to multitask and work independently.

    Experience and Desired Credentials :

    Registered with the NC Board of Pharmacy, Certified as a Pharmacy Technician (PTCB), high school diploma or equivalent, completion of a certified pharmacy technician program and two years experience as a pharmacy technician.

    Minimum Qualifications

    Education :

  • High school diploma or equivalent and completion of an accredited pharmacy technician training program.
  • OR

  • Acceptance into pharmacy school.
  • OR

  • High school diploma or equivalent and one year of pharmacy or healthcare-related experience.
  • Experience :

  • Minimum of one year related experience.
  • Two years of experience as a pharmacy technician  preferred
  • Degrees, Licensures, Certifications :

  • North Carolina Board of Pharmacy registration is required.
  • Pharmacy Technician certification is required from the Pharmacy Technician Certification Board (PTCB) or The Exam for the Certification of Pharmacy Technicians (ExCPT).
  • Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

    Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

    Essential Physical Job Functions :

    Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and / or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

    Create a job alert for this search

    Pharmacy Technician Ii • Durham, NC, US

    Related jobs
    Pharmacy Technician I / II - Morris Infusion (24 hours / week)

    Pharmacy Technician I / II - Morris Infusion (24 hours / week)

    Duke Health • Durham, North Carolina, United States
    Part-time
    At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and disc...Show more
    Last updated: 30+ days ago • Promoted
    Pulmonary Pharmacy Technician I / II

    Pulmonary Pharmacy Technician I / II

    Duke Health • Durham, North Carolina, United States
    Full-time
    At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and disc...Show more
    Last updated: 1 day ago • Promoted
    Pharmacy Technician I / II-OR Pharmacies - 16 hours / week

    Pharmacy Technician I / II-OR Pharmacies - 16 hours / week

    Duke Health • Durham, North Carolina, United States
    Part-time
    At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and disc...Show more
    Last updated: 1 day ago • Promoted
    Pharmacy Technician Intake

    Pharmacy Technician Intake

    Actalent • Raleigh, NC, US
    Full-time
    Job Title : Pharmacy Technician.We are seeking a skilled Pharmacy Technician to join our dynamic team.The ideal candidate will handle moderately complex assignments, requiring judgment in problem-so...Show more
    Last updated: 5 days ago • Promoted
    Inpatient Pharmacy Tech II Certified

    Inpatient Pharmacy Tech II Certified

    UNC Health Care • Raleigh, NC, United States
    Full-time
    Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. The Certified Technician provides suppo...Show more
    Last updated: 30+ days ago • Promoted
    Inpatient Pharmacy Technician III

    Inpatient Pharmacy Technician III

    UNC Health Care • Raleigh, NC, United States
    Full-time
    Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. This position leads technician training...Show more
    Last updated: 30+ days ago • Promoted
    Inpatient Pharmacy Tech II Certified - Chemotherapy

    Inpatient Pharmacy Tech II Certified - Chemotherapy

    UNC Health Care • Chapel Hill, NC, United States
    Full-time
    Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. The Certified Technician provides suppo...Show more
    Last updated: 24 days ago • Promoted
    Inpatient Pharmacy Technician I / II - PRN / Evenings

    Inpatient Pharmacy Technician I / II - PRN / Evenings

    Duke Health • Raleigh, North Carolina, United States
    Part-time
    At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and disc...Show more
    Last updated: 30+ days ago • Promoted
    Pharmacy Technician

    Pharmacy Technician

    BrightSpring Health Services • Raleigh, NC, US
    Full-time
    PharMerica is a non-retail pharmacy that focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation facilities, long-term acute care centers, and...Show more
    Last updated: 30+ days ago • Promoted
    Pharmacy Technician 2

    Pharmacy Technician 2

    Spectraforce Technologies • Raleigh, NC, United States
    Full-time
    Work with the Pharmacists to accurately prepare prescription orders in a timely manner.State pharmacy technician license(s) relative to where the employee and assigned pharmacy are located (excepti...Show more
    Last updated: 30+ days ago • Promoted
    Texas Licensed Pharmacy Technician

    Texas Licensed Pharmacy Technician

    VirtualVocations • Raleigh, North Carolina, United States
    Full-time
    A company is looking for a Pharmacy Technician for remote work in Texas.Key Responsibilities : Support clinical pharmacy programs by completing prior authorization questions for providers Review ...Show more
    Last updated: 30+ days ago • Promoted
    Pharmacy Technician II - Patient Assistance Program

    Pharmacy Technician II - Patient Assistance Program

    Duke Clinical Research Institute • Durham, NC, United States
    Full-time
    At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and disc...Show more
    Last updated: 30+ days ago • Promoted
    Pharmacy Technician

    Pharmacy Technician

    Actalent • Cary, NC, US
    Full-time
    Job Title : Patient Access Specialist - Rare / Orphan.Join our team as a Patient Access Specialist where you will play a vital role in simplifying access to medications and delivering personalized car...Show more
    Last updated: 30+ days ago • Promoted
    Inpatient Pharmacy Tech II - Eastowne

    Inpatient Pharmacy Tech II - Eastowne

    UNC Health Care • Chapel Hill, NC, United States
    Full-time
    Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. The Certified Technician provides suppo...Show more
    Last updated: 24 days ago • Promoted
    Pharmacy Technician

    Pharmacy Technician

    Insight Global • Cary, NC, US
    Full-time
    Able to work in the office everyday.Need to work 11 to 8pm after February 2026.We are a closed-door Specialty Pharmacy with focus on Oncology and other Rare diseases. We ship medications directly to...Show more
    Last updated: 8 days ago • Promoted
    Outpatient Pharmacy Tech II

    Outpatient Pharmacy Tech II

    UNC Health Care • Morrisville, NC, United States
    Full-time
    Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. The Certified technician provides gener...Show more
    Last updated: 30+ days ago • Promoted
    Pharmacy Technician II - Oncology Infusion

    Pharmacy Technician II - Oncology Infusion

    Duke Health • Raleigh, North Carolina, United States
    Full-time
    At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and disc...Show more
    Last updated: 30+ days ago • Promoted
    Pharmacy Technician -Full Time

    Pharmacy Technician -Full Time

    Advance Community Health • Raleigh, NC, US
    Full-time
    Advance Community Health is seeking dedicated Pharmacy Technicians for our Advance Axcess Clinic on Capital Blvd in Raleigh, NC location. Under the direction of a Pharmacist or Director of Pharmacy,...Show more
    Last updated: 30+ days ago • Promoted