Manager, Patient Navigator

Manager, Patient Navigator

At Strive Health, we're driven by a purpose : transforming the broken kidney care system. Through early identification, engagement, and comprehensive coordinated care, we significantly improve outcomes for people with kidney disease, reducing emergency dialysis and inpatient utilization. Our high-touch care model integrates with local providers and uses predictive data to identify and support at-risk patients along their entire care journey. We embrace diversity, celebrate successes, and support each other, making Strive the destination for top talent in healthcare. Join us in making a real difference.

Strive is committed to building a values-based, mission-driven organization. We are seeking a highly motivated and experienced Manager to lead and develop a team of Patient Navigators. In this critical role, you will be responsible for driving patient enrollment and engagement in Strive's comprehensive kidney care programs. You will coach, mentor, and support your team to achieve ambitious enrollment targets, ensuring a seamless and positive experience for patients as they embark on their Strive journey. Your performance will be evaluated based on both your team's collective success in meeting enrollment goals and your individual contribution to achieve enrollment targets.

The ideal candidate will have a strong track record of managing and motivating hybrid-remote sales or patient-facing teams.

The Day To Day

Team Leadership & Management :

• Recruit, onboard, train, and develop a high-performing team of Patient Navigators working in a hybrid-remote capacity.
• Provide ongoing coaching, mentorship, and performance feedback to ensure individual and team success.
• Set clear performance expectations, monitor key metrics (e.g., enrollment rates, patient engagement), and implement strategies to achieve targets.
• Conduct regular 1 : 1 meetings and team meetings to foster collaboration, address challenges, and celebrate successes.
• Identify and implement best practices for hybrid-remote team management and communication.
• Ensure Patient Navigators effectively communicate the value proposition of Strive Health's programs to patients and their families.

Sales & Enrollment :

Operational Excellence :

Collaboration & Communication :

Excitement about Strive culture

Possesses a "patient first mindset"!

Other duties as required

Minimum Qualifications :

Preferred Qualifications :

About You :

Annual Base Salary Range : $86,000 - $104,000

Strive Health is an equal opportunity employer and drug free workplace. At this time Strive Health is unable to provide work visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Please apply even if you feel you do not meet all the qualifications. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to talentacquisition@strivehealth.com.

We do not accept unsolicited resumes from outside recruiters / placement agencies. Strive Health will not pay fees associated with resumes presented through unsolicited means.