SALES & MEMBER ENGAGEMENT SPECIALIST

Job Description

Job Description

SALES & MEMBER ENGAGEMENT SPECIALIST (SALES ASSOCIATE)

Change lives. Inspire the community. Have fun.

Orangetheory Fitness :

• Provides an inspirational and motivational environment for all members
• Promotes and celebrates teamwork
• Provides team members hands-on-guidance - improving marketable skills across multiple areas of a business

Orangetheory Fitness is a trendsetting cutting-edge fitness organization with 2,000+ locations open in the US, Canada and internationally. We are currently seeking a qualified Sales Associate that is keen on driving sales and service excellence for our group fitness training facility in East Nashville, TN.

The Sales Associate position is a critical role that is accountable for membership sales, flawless customer service and team collaboration. The ideal candidate will have a strong drive and passion for growing the OTF membership base and providing high-touch customer service.

ESSENTIAL DUTIES & RESPONSIBILITIES

Effectively sells customized OTF memberships and other studio products

Multitask effectively and thrive in high-energy environment will maintaining productivity requirements

Greet members and guests promptly, enthusiastically and with a smile to create a friendly positive experience

Maintain accurate records using established OTF sales systems

Make sales calls and follow up calls / customer care calls with ease

Lead OTF studio previews with prospects and / or fitness program holders

Accurately follow the daily studio cleaning checklist ( pre / during / post) shift activities

Maintain an organized and clean lobby / front desk area

Systematically contacts prospective clients and current members to increase memberships and improve member retention

Respond immediately to member requests, inquiries and concerns

Process accurately onboarding documents for new members

Works closely with Fitness Team to ensure a flawless on-boarding & member experience

Responsible for attending and participating in all relative OTF training programs and team meetings

JOB QUALIFICATIONS :

A positive attitude and a genuine passion for health & wellness

Excellent presentation skills and driven by changing lives

Able to multitask and thrive in a busy ever-changing environment

Excellent customer service skills - including face-to-face and over the phone

Previous sales experience, with strong sales skills (experience working in a sales quota bearing structure highly preferred)

Functional computer skills required MS Office basic programs

High school diploma required.

Ability to work and function in an ORANGE TEAM environment (Orange is more than a just a color, its an attitude)

So if you have a passion for fitness, working in a positive environment and would like to help us in our mission to spread inspiration to our members and community, we would like to hear from YOU!

We are currently looking to fill the part-time shift listed below :

Mon - 4 : 30am - 10 : 30am

Tues - 4 : 30am - 10 : 30am

Wed - 4 : 30am - 10 : 30am

Thurs - 4 : 30AM - 12 : 30PM

Fri - OFF

Sun - OFF

COMPETITIVE HOURLY RATE + COMMISSION + BONUS + FREE GYM MEMBERSHIP