STORE MANAGER

Manager

Responsibilities of Manager include, but are not limited to :

Leading & Coaching Your Assistant Managers and Barista Team Members

• Uphold core values of Integrity, Love, Courage and Humility at all times.
• Direct the barista station workflow and maintain quality and speed of service
• Hire and train store leadership for each store and facilitate the training of team members.
• Intentionally develop future leaders within the Dream Bean store system.
• Maintain confident, positive demeanor during stressful circumstances
• Manage store leadership and barista performance and build employee morale
• Coach and provide instruction to employees on a regular (daily) basis
• Hold team members accountable to all company policies and procedures
• Oversee and / or provide training to all new employees with assistance from Assistant Managers, Head Barista, and Shift Leads.
• Provide constant feedback to motivate and improve store and employee performance
• Conduct regular weekly team meetings with Assistant Managers
• Uphold team morale by discouraging drama and encouraging a strong team spirit
• Be available to answer employee calls / questions at all times
• Coach team members on what constitutes an emergency and what decisions should be handled without the need for a call to the management or ownership.
• Handle disciplinary action with employees as needed. Contact Store Owner immediately if an employee is not performing well and termination is necessary

Paperwork Tasks & Meetings

Store Cleanliness

Same Store Sales Growth

Benefits