Patient Access Supervisor (On-site)

Job Description

Job Description

Job Description : This position provides leadership and support to patient access staff in designated department(s). Assists manager in maintaining optimal staffing models based on volumes and monitors quality and productivity. Exhibits and promotes the Essentia Health customer service philosophy to ensure patients and visitors receive exceptional service. Provides feedback and coaching to staff as necessary and assists with the development of training programs.The primary office location for this position will be in Moose Lake, MN. Candidates must have a reliable vehicle and be able to conduct site rounding 2–3 times per month, or as needed, as this role supports several of our locations. Regular travel between Moose Lake, Sandstone, Cloquet, and Hinckley is required.

Education Qualifications :

Key Responsibilities :

Provides information to, and maintains relationships with external and internal providers, nursing staff, operation managers, front office staff, and customers to provide coordinated services

Stays current with clinical, provider, registration and scheduling information related to the serviced departments

Assists in maintaining scheduling protocols for many different Essentia Health departments

Assists in monitoring all work queues to ensure timely and quality patient care

Required Qualifications :

2 years of direct work experience as related to oversight of the team’s work or 2 years of related healthcare leadership experience

​Preferred Qualifications :

Previous leadership experience

Associate's degree or higher

Employee Benefits at Essentia Health : At Essentia Health, we’re committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at (218) 576-0000.

Job Location : Essentia Health Moose Lake Hospital

Shift Rotation : Day / Eve Rotation (United States of America)

Shift Start / End : 8 : 00 / 4 : 30

Hours Per Pay Period : 80

Compensation Range : $53435 - $80163 / year

Union : FTE : 1

Weekends : Occasionally

Call Obligations : Sign On Bonus :