Operations ManagerBrightView Landscapes • Charlotte, NC, US
Operations Manager
BrightView Landscapes • Charlotte, NC, US
30+ days ago
Job type
- Full-time
Job descriptionProcess Improvement and Efficiency : Analyze operational processes and workflows, identify inefficiencies, and implement changes to enhance productivity, quality, and cost-effectiveness Team Leadership and Development : Supervise, train, and develop staff, conduct performance evaluations, foster a positive work environment, and address team issues promptly Forecasting and Labor Management : Execute weekly and monthly labor planner, monitor expenses, allocate resources efficiently, and ensure the branch operates within forecasted labor hours / dollars / percents to meet financial targets Procurement and Inventory Management : Source products from preferred vendors, manage inventory levels to meet demand without overstocking, facilitate equipment tracking and preventive maintenance, and ensure timely vendor deliveries Safety, Compliance and Risk Management : Ensure operations comply with industry regulations, enforce company safety standards, identify potential risks and implement strategies to mitigate, execute compliance processes (e.g., Stretch & Flex, Gate Check, ETC), conduct audits, and maintain accurate safety documentation Reporting and Performance Metrics : Track and report KPIs to track operational performance, report operational challenges to the Branch Manager daily, leverage company systems and tools such as BrightPath, Power BI, Leadr, Field Management Systems, and Estimating (CPQ) to inform data-driven decisions and drive continuous improvement Customer Service, Satisfaction, and Jobsite Quality : Ensure high standards of customer satisfaction and jobsite quality, address operational issues, and implement processes to improve customer experience Project Management : Lead and coordinate operational projects, ensuring work is delivered on time, within scope, and aligned with branch growth and operational goals Resource Planning : Oversee staffing, equipment, and technology allocation; anticipate forecast operational needs; plan for future resource requirements; and ensure sufficient capacity to meet demand Collaboration and Communication : Partner with internal branch departments (Office Admin, Operations, Sales, Account Management) and external vendors / clients to support smooth operations and communicate / execute operational excellence strategies in partnership with the Director of Operations Associate’s or Bachelor’s degree in a landscape or business-related field, or equivalent experience in a service-based industry Minimum 7 years of experience in the construction or landscaping industry Minimum 2-3 years of management experience within the landscape or service industry Qualified Applicator License (Pesticide or Fertilizer) preferred Working knowledge of Microsoft Office Suite, including Excel, Word, PowerPoint, Outlook, as well as company systems such as FSM, BrightPath, and MFP / WAR calls. Experience with mobile applications, including retrieving email, accessing and using mobile applications, taking, and sharing pictures Proven ability to perform effectively in a fast-paced, dynamic, and evolving work environment. Bilingual in English and Spanish preferred Effective written and oral communication skills Ability to create and foster a team-oriented environment Ability to walk, bend, twist, and carry up to 50lbs Ability to traverse uneven surfaces on job sites for quality checks and inspections Must be able to travel within the branch territory to visit designated client properties Field-based role; will have regular office work
Description
The Best Teams are Created and Maintained Here.
Job Summary
- The Operations Manager is responsible for overseeing the day-to-day branch operations, ensuring efficiency and safety. This role manages staff, resources, and workflows to achieve financial and operational targets while maintaining compliance with company policies. The Operations Manager drives continuous improvement, fosters collaboration between departments, and ensures that operations support excellent customer service.
Duties and Responsibilities :
Education and Experience :
Physical Demands / Requirements :
Work Environment :
BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer.
This job description is subject to change at any time.
BrightView offers a suite or health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and / or sick leave, tuition reimbursement, and / or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process .
It’s Not Just a Team. It’s One BrightView.
Create a job alert for this search
Operation Manager • Charlotte, NC, US
Related jobs
This position is for local residents only.Sorry, Visa / sponsorship not available.Now Hiring : Operations Manager Charlotte, NC (On-Site).
This on-site role is ideal for a logistics leader with a s...Show more
Customer Service & Contact Center Operations.Lead the Central Billing team that finalizes billing for all North American service work orders.
You'll own accurate, timely invoicing, credit-card proce...Show more
Onsite flexibility to work off hours on a routine basis to provide guidance and training to a three shift 7 day operation.
Any listed amounts represent the base pay range.Additional compensation may...Show more
Operations Manager- Ballantyne Club.Here We GROW Again! Are you ready to step into a leadership role that drives both people and performance? As an Operations Manager at Crunch Fitness, you'll be t...Show more
Are you a people person? Be a First Citizens person.Join our branch team and make a difference.As an Operations Services Supervisor at First Citizens Bank, you will be responsible for the operation...Show more
The Manager of I&C Projects and Technical Execution provides leadership and oversight for all Instrumentation & Controls (I&C) projects across RPG’s Nuclear Services portfolio.Thi...Show more
Compensation and Benefits BELFOR and BELFOR Franchise Group (BFG) offer competitive pay and a wide range of benefit options including, but not limited to, 401(k) with match, medical, dental, vision...Show more
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day.We are looking for a motivated, customer-focused individual who wants to join our team as an Operati...Show more
We are seeking an experienced Operations Manager to lead daily production and operational excellence at our assembly-like facility.
This role is responsible for driving safety, quality, productivity...Show more
Multi Store Operations Manager (MSM).In a world where the hardest working Americans are strapped for both time and money, Jackson Hewitt is on a mission to be their advocate.For our clients, the ta...Show more
ODORZX INC is seeking a dedicated and versatile Operations Manager who is not afraid to roll up their sleeves and lead by example.
If you possess strong organizational skills, a hands-on approach, a...Show more
Provides nationwide title services.Responsible for supporting real estate transactions by overseeing operational functions related to providing title services to customers.Manages and leads teams w...Show more
The Senior Operations Manager (SOM) is primarily responsible for overseeing all of Operations, or the flow of product through the building.
This includes supervising a team of Operations Supervisors...Show more
We are seeking a seasoned Program Manager with strong experience in regulatory, compliance, and supervision-focused initiatives within the financial services industry.
This role supports multiple pr...Show more
Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and bever...Show more
The Digital Operations Manager role involves managing daily digital banking operations, leading and developing a team of specialists, and ensuring the availability / uptime, accuracy, & back-office a...Show more
Create and Streamline standard operating procedures.Learn all aspects of our organization through a fast paced and hands on training schedule working alongside Leadership in the region.Knowledge ga...Show more
Prysmian is the world leader in the energy and telecom cable systems industry.Each year, the company manufactures thousands of miles of underground and submarine cables and systems for power transm...Show more
Operations Manager
FreightTAS • Charlotte, NC, US
Full-time
Last updated: 30+ days ago • Promoted
Billing Operations Manager
Rite-Hite Company • Charlotte, NC, United States
Full-time
Last updated: 25 days ago • Promoted
Operations Manager
Veracity • Claremont, NC, US
Full-time
Last updated: 30+ days ago • Promoted
Operations Manager
Crunch Fitness • Charlotte, NC, US
Full-time
Last updated: 30+ days ago • Promoted
Operations Services Supervisor (Teller Manager)
First Citizens Bank • Denver, NC, US
Full-time
Last updated: 30+ days ago • Promoted
I&C Manager
RPG • Rock Hill, SC, US
Full-time
Last updated: 16 days ago • Promoted
Operations Manager
Charlotte Staffing • Charlotte, NC, US
Full-time
Last updated: 21 days ago • Promoted
Operations Manager, XLX6
Amazon • Pineville, NC, US
Full-time
Last updated: 4 days ago • Promoted
Operations Manager
LHH • Statesville, NC, United States
Full-time
Last updated: 8 days ago • Promoted
Multi Store Operations Manager
Jackson Hewitt • Charlotte, NC, US
Full-time
Last updated: 21 days ago • Promoted
Carwash / Detailing Operations Manager 50k to 55k DOE CLT Airport
Odorzx • Charlotte, NC, US
Full-time
Last updated: 30+ days ago • Promoted
Title Operations Manager
Stewart • Charlotte, NC, US
Full-time
Last updated: 22 days ago • Promoted
Sr. Operations Manager Night
Lowe's • Statesville, NC, United States
Full-time
Last updated: 30+ days ago • Promoted
Technical Program Manager
TEKsystems • Fort Mill, SC, United States
Full-time
Last updated: 30+ days ago • Promoted
Sales Operations Specialist
Solenis LLC • Fort Mill, SC, United States
Full-time
Last updated: 24 days ago • Promoted
Digital Operations Manager
FirstBank • Charlotte, NC, United States
Full-time
Last updated: 4 days ago • Promoted
Warehouse Operations Manager
Courier Express • Charlotte, NC, United States
Full-time
Last updated: 20 days ago • Promoted
Process Engineering Manager
US0767 Prysmian Cables and Systems Usa LLC • Claremont, NC, US
Full-time
Last updated: 30+ days ago • Promoted