IT Systems Engineer (MSP Experience a Plus)

Job Description

Job Description

Description :

The Systems Engineer is a vital member of the services team and is a key contributor at every level of our professional services and managed services delivery. The Systems Engineer serves as the highest-level subject matter expert for clients’ IT environments. The Systems Engineer maintains client uptime and improves their IT environments through effective monitoring, maintenance, problem identification and resolution activities. The role of the Systems Engineer is challenging and rewarding, requiring a strong and vast technical skill set, along with business acumen and impeccable interpersonal skills.

Pre-Sales Responsibilities

• Assist in the review of Requests for Bid & Requests for Proposal
• Lead and contribute to assessments of the clients’ technical environments, physical review, documentation of the IT assets, and participation in onsite interviews and walkthroughs. The Engineer must analyze the data collected and produce a detailed technical document that outlines the client environment with our technical recommendations.
• Participate in phone conferences, in person meetings, validation, and proposal meetings with the Account Management team.
• Scope and generate technical project plans, defining steps necessary for successful project completion and defining project milestones / timelines.

Technical Responsibilities

Requirements :

Required Experience :

What Will Put You Ahead :

Your Education :