Business Operations Analyst

Business Operations Analyst

Schedule Format: Hybrid - Location: San Francisco

Pay Information: $77,600-$97,100 Annually

Position Summary KQED is seeking a Business Operations Analyst to support the development and optimization of revenue-generating initiatives across the organization. Working with the department head and other stakeholders, they will help identify and build data-driven business cases for new potential revenue streams and improvements to existing ones, develop proofs-of-concept for new products, conduct research to inform strategy, and help monitor the success of the team's initiatives. There will be opportunity for increased responsibility as the function develops. This is a deeply cross-functional role ideal for a business-savvy technical generalist with 2+ years of experience spanning consulting, market research, analytics, software development, or finance/investment. This is a hybrid position working three days a week in our San Francisco headquarters.

KQED envisions a public media organization with a culture that centers on human dignity, equity, and belonging. This will enable us to better serve and reflect the Bay Area through diverse and inclusive storytelling. We value the contributions of marginalized people in society including Black, Indigenous, and all people of color, people with disabilities, and LGBTQIA+ people and we believe that these communities must be centered in the work we do, and we strongly encourage members of these communities to apply.

The mission that drives us: KQED provides citizens of Northern California with a community-supported alternative to commercial media. We provide citizens with the knowledge they need to make informed decisions; convene community dialogue; bring the arts to everyone and engage audiences to share their stories. We help students and teachers thrive in 21st-century classrooms, and take people of all ages on journeys of exploration- exposing them to new people, places and ideas.

This role will work hybrid between working in KQED's newly renovated headquarters and working remotely. KQED requires employees to be fully vaccinated against COVID-19.

Essential Functions

• Conduct research and build business cases for new revenue opportunities
• Develop financial models and proofs-of-concept for revenue initiatives
• Partner with cross-functional teams to implement and track revenue programs
• Analyze audience data and market trends to inform monetization strategies
• Create dashboards, reports, and executive presentations on key metrics
• Support project planning and financial analysis
• Document processes and help standardize revenue operations workflows
• Assist with vendor evaluation and partnership analysis

Candidate Qualifications

• Ideally 2+ years of experience in business analysis, consulting, analytics, finance, or related field
• Software development experience is a big plus
• Experience with market research and data analysis/visualization
• Excellent presentation and communication skills
• Self-starter with strong analytical and problem-solving abilities
• Detail-oriented with ability to manage multiple projects
• Bachelor's degree preferred or equivalent experience
• Interest in media and mission-driven work

Physical Demands

• Ability to lift a minimum of fifteen (15) pounds
• Ability to exert maximum muscle force to lift, push, pull or carry
• Ability to use abdominal and lower back muscles over time without fatigue
• Ability to stand and/or sit for extended periods
• Ability to bend, stoop, stretch, twist, sit, and reach
• Fine motor skills
• Good visual and auditory acuity

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. NOTE: This job description is not intended to be all-inclusive. Employees may be required to perform other related duties as necessary to meet the ongoing needs of this organization.