Legal Intake Coordinator

Job Description

Job Description

McNicholas & McNicholas, LLP is a Los Angeles-based plaintiff trial law firm seeking a full-time legal intake coordinator with experience in client intake and case screening . This position is a critical one as it is the first point of contact clients have with the firm. An important prerequisite for this position is the ability to demonstrate compassion and understanding to potential clients.

Responsibilities

• Answer high volume calls and online intakes
• Promptly contact and / or follow up with all potential clients via phone and email
• Obtain pertinent information from potential clients by asking them a series of questions professionally and respectfully
• Establish a relationship and rapport with potential clients by, demonstrating empathy and understanding
• Add and update pertinent information into the firm’s Lead Docket and client management systems
• Assist attorneys with administrative tasks as it relates to opening new cases, declining cases, and maintaining the firm’s database

Qualifications

What We Offer

Company Description

West Los Angeles-based firm that has been negotiating and trying cases to jury verdict on behalf of plaintiffs for over three decades. The focus is on personal injury, employment law, product liability, class actions and other consumer-oriented matters.

Company Description

West Los Angeles-based firm that has been negotiating and trying cases to jury verdict on behalf of plaintiffs for over three decades. The focus is on personal injury, employment law, product liability, class actions and other consumer-oriented matters.