Donor Service Technician / Phlebotomist

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Benefits :

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Entry Level Positions in Anchorage

Full Time Positions Available

Are you interested in being a part of the collections team? Performing screenings and phlebotomy of blood donors. Includes taking vitals, asking health history questions to donors, and performing collection of blood.

No experience required. Paid On-The Job training .

Position Title : Donor Services Technician

Department : Collections

Reports To : Collections Manager

Position(s) Supervised : None

POSITION SUMMARY

Performs screening and phlebotomy procedures at mobile blood drives or at BBAK location as assigned by Team Manager or designee. Works in conjunction with other team members to provide a pleasant, safe and professional donation environment while following appropriate procedures as qualified and competent to perform.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Primary Donor Screening Responsibilities :

• Register potential blood donors using the BECS program.
• Review Donor History Forms (DHF) for completeness; evaluates donors medical history for suitability as a blood donor. Consults with RN / Medical Director as indicated.
• Takes vital signs; performs finger stick for hematocrit.
• Performs confidential interview with donors; instructs the donor regarding the Interview Response Section (IRS) of the DHF and in Life Trak.
• Ensures that the donor has read and understands the pre-post donation instructions.
• Performs daily, monthly and quarterly quality control procedures per standard operating procedures (SOPs).
• Serves as a resource for donor inquiries.
• Maintains a clean and orderly work area.
• Restocks supply items necessary for donor screening.
• Considers all blood donor and personnel information confidential.
• Represents the Blood Bank of Alaska (BBAK) in a professional manner at all times.
• Performs other duties as assigned.

Primary Phlebotomy Responsibilities :

• Performs phlebotomy procedures on blood donors according to SOPs and as trained and qualified to perform.
• Maintains aseptic work area; sterilizes instruments per SOP.
• Restocks supply items necessary for phlebotomy procedures.
• Performs quality control procedures per SOP.
• Considers all blood donor and personnel information confidential.

Primary Team Member Responsibilities :

• Participates as an active member of the team by positively communicating with the Team Leads and the Collections Manager.
• Participates in all aspects of team duties to include registration, screening, phlebotomy and donor recruitment as assigned by Team Leads and the Collections Manager.
• Follows cGMP principles, AABB Standards, OSHA guidelines, BBAK SOP's at all times.

CUSTOMER INTERACTION / PROBLEM SOLVING

Must maintain a high standard for conscientious, courteous, and enthusiastic service to internal and external customers, and the public in general. Must make customer's needs a high priority in face-to-face or telephone contact. Must consistently deliver service in a timely, accurate, professional and friendly manner. Demonstrate a high level of problem-solving skills and has the ability to take direction.

QUALIFICATION REQUIREMENTS

To perform this job successfully, each essential duty (as listed above) must be performed satisfactorily. The requirements listed below are representative of the knowledge, skill and / or ability required. Able to stand for long periods of time and lift up to 50lbs.

GENERAL KNOWLEDGE, SKILLS AND ABILITIES

• Maintain the confidentiality of donors and personnel.
• Demonstrated ability to provide excellent customer service skills.
• Ability to work as part of a team.
• Excellent attention to detail.
• Ability to represent the Blood Bank of Alaska in a professional manner at all times.
• Proficient in BBA collection procedures as qualified and trained to perform.

EDUCATION

H.S. Diploma; Completion of a certification program as listed within this job description as acceptable.

EXPERIENCE

No experience required.

Prior experience working in a blood bank preferred. Prior experience performing phlebotomy in a in a medical setting strongly preferred. Demonstrated work experience in an environment utilizing skills attained through one of the approved certification processes. Preferred candidate will have experience in Apheresis and / or Dialysis.

CERTIFICATES, LICENSES, ETC

Preferred but not required is one of the following certifications : National Phlebotomy Certification, Certified Medical Assistant, Certified Nursing Assistant, or Emergency Medical Technician. Other certifications will be evaluated on an individual basis. Prior military / blood banking other experience may be taken into consideration in substitution of a certification. Driver's license required.

WORK ENVIRONMENT

Potential hazard due to exposure to blood or other potentially infectious materials. The Blood Bank of Alaska follows OSHA Bloodborne Pathogens Standards in the workplace. Hours of work will vary according to the schedule of blood drives. Will be required to work an irregular schedule, with some long hours on occasion.

Compensation : $20.00 per hour

Blood Bank of Alaska is a family of over one hundred dedicated staff from various backgrounds and expertise. Our focus on innovation and donor satisfaction is at the core of everything we do.

Blood Bank of Alaska is more than just a blood center. It is home to a talented team of professionals. BBA strives to provide benefits beyond a salary because our employees are essential to our success.

For more than 60 years, Blood Bank of Alaska has been at the forefront of Alaska healthcare ensuring that medical facilities across the state have a safe and adequate blood supply. More than 2,000 volunteer blood donors visit a BBA blood center every month in order to supply blood in case of accidents, trauma, heart surgery and treatment of diseases such as cancer. Blood Bank of Alaska collected 682 units the first year of operation in 1962 and we now collect over 20,000 units a year and ship those units thousands of miles throughout the state from Barrow to Juneau.

Benefits

Health Insurance

Each year, you have the opportunity to choose the health and insurance benefits that are right for you and your family. You have choices in these areas :

• Medical
• Dental
• Vision
• Life Insurance
• Disability Insurance
• Health Savings Account

Wellness

Your health matters to us. BBA provides a comprehensive wellness program that will help you improve your health, achieve your individual goals, and make wellness a part of everyday life for you and your family.

Retirement

Blood Bank of Alaska provides retirement benefits designed to help you achieve your future retirement goals :

• 401(k) plan : a savings plan with matching contributions from BBA

Work / Life Benefits

We believe that work is important, but balance is essential. BBA provides several programs designed to help achieve this balance for our team members :

• Paid Annual Leave
• Educational Assistance
• Employee Assistance Programs
• Service Awards
• Employee Discounts on Cell Phones (Other Items As Available)

BBA is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, disability, marital / veteran status or any other legally protected status. Those individuals seeking assistance in the recruitment process are strongly encouraged to contact our Human Resource Department.