VP, Digital Infrastructure & IT Operations

VP, Digital Infrastructure & IT Operations

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

The VP of IT is a true technologist with an acute commercial orientation who ensures a measured and purposeful approach to the provisioning of the world-class solutions that empower the Fiserv brand. You will be the nucleus of technology service improvement and evolution. You will lead holistically across multiple verticals within Fiserv technology services and acts as the catalyst for service excellence while promoting accountability for stable, secure, and resilient platforms and products to enable Fiserv Clients. As the conduit and representative of business-oriented technology services consistent client focus is critical, as is applying your deep knowledge that reaches across architecture, engineering, and operational disciplines. You will partner directly with the CIO and Business Lead to define and execute critical business objectives.

What you'll do :

• Lead as the single point of accountability to our Clients, the Business and to the FTS organization for technology service provisioning while using your technical and commercial acumen and expertise to enable business profitability in the technology solution portfolio.
• Optimize technology utilization across the spectrum of internal and external stakeholders, in line with functional and financial goals.
• Drive efficient technology outcomes by leveraging initiative management, new product adoption, automation, and lifecycle management opportunities to the fullest.
• Showcase your expertise of the production architecture and brings together product development, clients, and infrastructure providers.
• Build, improve and sustain ongoing operational support of servers, storage, middleware, and databases within Fiserv's walls or from an external infrastructure vendor supporting their applications and services.
• Oversee level 2 support of all assigned applications in a 24x7 production availability / stability support environment.
• Review and approve all Change Requests that potentially impact the business while being a key player in DR / BCP exercises.
• Work collaboratively with global technology functions to deliver technology standards across the Fiserv regions and maintains adherence to corporate policies while developing strategic plans identifying opportunities to improve Service Quality while minimizing costs.

Experience you'll need to have :

Experience that would be great to have :

How you'll work :

Travel :

Sponsorship :

Salary Range $210,000.00 - $330,000.00 These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company's sole discretion.

Thank you for considering employment with Fiserv. Please :

Our commitment to Equal Opportunity :

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.

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