1-800-PACK-RAT was founded in 2002 with a focus on making moving and storage simple. With portable storage containers, customers have the flexibility to choose on-site storage, warehouse storage, local moving, long-distance moving or any combination. Our team of experts is available to help customers from start to finish with the goal of exceeding every customer's expectations.
The Commercial Sales Account Manager will be responsible for growing our expanding portfolio of clients as well as working with our current network of existing contacts. You will be responsible for driving the commercial sales within the company by developing and maintaining positive relationships with commercial customers by managing the acquisition and delivery of products, providing ongoing customer service, and maintaining expert knowledge of products and availability.
- This is a hybrid role working 3 days in office and 2 days remotely in home office
Essential functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Work closely with the VP of Call Center and the Business Development Supervisor to achieve annual / quarterly sales budgets, gross margin, and key account growth targetsWork with management to develop personal sales goals and a business plan to achieve them with a primary focus on the targeted market channel specialtiesMake contacts and cultivate relationships with various industry decision makers within each business segmentTake proactive action to drive increased sales performance in order to achieve sales objectivesMeet with management monthly to evaluate market channel data growth and call results in based on your weekly reportingAchieve growth and hit sales targets by successfully maintaining and developing commercial sales.Develop new accounts through face to face and telephone contact with potential customersAct as the primary contact for commercial customers; Actively maintain open lines of communication between the company and commercial customersEnsure efficient delivery of products by planning delivery routes and managing driversEnsures appropriate delivery documentation is generated for each deliveryMaintain records and billing for commercial accountsVisit commercial accounts and ensures accounts are serviced and deliveries are made as promisedAbility to work a flexible schedule to meet the business needs, including holidays, evenings, and weekend shiftsCompetencies / skills
Excellent communication skillsStrong decision-making abilities, and excellent selling skillsEffective motivational techniques to improve the performance of their teammatesExcellent mentors to their team membersDriven and hardworkingGoal and achievement orientedMust be an efficient multitaskerAnalytical, efficient, and thoroughSupportive and prepared to act as a resource to agentsProficient with technology (computers, software applications, and phone systems)Exceptional verbal and written communication skillsStrong understanding of company products, policies, and servicesExcellent problem solving and customer service skillsAbility to remain calm and courteous under pressure and navigate tense situations, especially during busy hoursRequired education and experience
High school diploma or equivalentAdditional college and / or management experience is a preferredCall center, customer service, or supervisory experience may be requiredBenefits :
Home every day.Competitive wages based on experience.Comprehensive benefits package including health, dental, and vision insurance.Paid time off and holidays.401K with company match.This position is a base salary plus bonus potentialEEO statement
1-800-PACK-RAT | Zippy Shell is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristics as outlined by federal, state, or local laws.
