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Call Center Agent (Georgia)
24 Hours GroupAugusta, GA, US2 days ago
Job type
- Full-time
Job descriptionComputer Specifications : Minimum Intel Specs : Processor : Core i7 8th generation (and above) Core i5 10th generation (and above) RAM : Minimum of 12 GB Storage : 128 GB SSD or higher Graphics : 2 GB graphics memory Minimum AMD Specs : Processor : AMD Ryzen 5,7,9 (Minimum series 3600) RAM : Minimum of 12 GB Storage : 128 GB SSD or higher Graphics : 2 GB graphics memory Macintosh Specs : Processor : Core i7 / i5 / M1 / M2 RAM : Minimum of 12 GB Storage : 128 GB SSD or higher Graphics : 2 GB graphics memory Main Internet Speed Requirement : Jitter : below 10ms Latency : below 160ms Upload : more than 25mbps Download more than 40 mbps Using internet speedtest : VoIP Speed Test | 8x8 / / Aircall's VoIP Speed Test | Aircall / / VoIP Speed Test : Check Your Network Reliability (getvoip.com) Power Backup : A reliable power backup that could sustain a minimum of 8 hours (full shift). Examples : Generators / / Solar Panels / / Portable power inverters etc. (UPS is not enough) Internet Backup (Secondary internet) : Jitter : below 10ms Latency : below 160ms Upload : minimum of 25mbps Download : minimum of 25mbps Power and Internet Backup is a MUST.
Call Center Agent
This is a remote position. The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. Responsible for managing a whole lot of incoming and outgoing calls in the operations. Identify the needs of the client and find a solution to them. Answering inbound calls, converting them to leads, and later to towing jobs.
Work Condition :
- Full Time Remote
- Pacific Time Zone
- Weekly Payout
- Shift-based in a Call Center that works 24 / 7.
Requirements :
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Call Center Agent • Augusta, GA, US