Overview
Action Solar is seeking an organized and customer-focused Sales Support Specialist to assist our sales team in delivering a seamless and efficient solar sales experience. In this role, you will be a key liaison between sales representatives and internal departments, ensuring that proposals, documentation, and communication flow smoothly. If you excel at multitasking, thrive in a fast-paced environment, and are passionate about clean energy, we'd love to hear from you!
Responsibilities
- Support the solar sales team by managing documentation and ensuring accurate data entry in CRM systems.
- Act as a key point of contact for sales representatives during the pre-installation process, addressing questions and providing timely updates.
- Collaborate closely with sales reps to review contracts and ensure all necessary information is collected for project hand off.
- Coordinate with internal departments (design, permitting, and project management) to track the status of each sale and ensure smooth transitions.
- Maintain accurate and up-to-date customer records, sales reports, and pipeline data in CRM and sales tracking tools.
- Assist in qualifying leads, scheduling site assessments, and gathering customer utility data and documentation.
- Communicate clearly and professionally with sales reps and dealer organizations to provide a high-quality customer experience.
Qualifications & Skills
Experience : 1-2 years of administrative, customer service, or sales support experience preferred; experience in solar, construction, or home services is a plus.Communication : Strong verbal and written communication skills; confident interfacing with reps and internal teams.Technical Skills : Familiarity with CRM systems (e.g., Salesforce, HubSpot) and basic Microsoft Office / Google Workspace tools.Attention to Detail : Highly organized with strong data accuracy and follow-through.Multitasking : Comfortable juggling multiple priorities in a fast-paced, deadline-driven environment.Customer Focused : Committed to delivering a responsive and positive customer experience.Team Player : Collaborative, adaptable, and eager to support cross-functional teams.Bonus : Experience in solar proposal software (e.g., Aurora, Solo) or permitting systems is a plus.Benefits
At Beehive-BPO Corp (Also known as SolutionCX), we are committed to providing a supportive and rewarding work environment for our employees. Some of the key benefits include :Work From Home Set-upComplete Government-Mandated Benefits – SSS, PhilHealth, and Pag-IBIGNight Differential & Holiday Pay13th-Month Pay BonusHMO (Health Card) CoveragePaid Leave EntitlementsQuarterly Perfect Attendance IncentivesCompany-Sponsored Events – Team building, employee engagement programs, and moreAwards & Recognition Programs to celebrate outstanding performanceJ-18808-Ljbffr