Project Manager Implementation

As Project Manager you will be instrumental in onboarding large-scale enterprise and mid-market customers from project initiation to final deliverables. You will have the chance to work closely with multiple teams across the organization as well as key project stakeholders externally. You will have a hand in honing our internal processes and tools to improve our impact and scalability. You will own enterprise and mid-market projects through the onboarding and deployment lifecycle and ensure that projects stay on track and all stakeholders are aligned throughout. Please note : For those who live in the San Francisco Bay area this is a hybrid role in with 2 / days week in office required for team collaboration at either our Morgan Hill or Larkspur office.

You will have the opportunity to :

• Oversee and directly manage enterprise and mid-market projects from initiation to completion
• Set and manage customer expectations throughout the lifecycle of the project
• Develop detailed project plans that : define the scope of the project layout project timeline with key milestones identify and mitigate risks and establish benchmarks for successful outcome
• Communicate proactively and effectively with Engineering Product Sales Customer Success and the Customer to drive progress identifying risks and issues that could affect project deliverables
• Create manage and maintain all project artifacts and records
• Liaising internal and external stakeholders effectively and efficiently with clear objectives and deliverables
• Monitor and control project scope to ensure alignment with milestones through change control management procedures
• Identify and communicate when revenue needs to be captured
• Present project status report to executive stakeholders inclusive of timeline key issues and risks (scope creep) and applicable KPIs
• Gather analyze and provide feedback on the projects progress and process to increase effectiveness efficiency and collaboration
• Ability to travel when needed; less than 15% expected

To be successful in this role you will need :

Bonus points

In the United States the range is typically a salary of $80000 to $100000 bonus equity benefits. The range provided is Shopmonkeys reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as location experience training skills and abilities. Consult with your Recruiter during the initial call to determine a more targeted range based on these job-related addition to this base compensation company stock options and benefits as outlined below are included.

Why Shopmonkey

Shopmonkey has become an amazing environment where employees feel that they are valued as people and not just worker bees. To ensure that our team thrives we invest in the following perks ( benefits below are mainly for U.S. based full-time employees). Other benefits vary upon location outside of the United States and employment status :

Health & Wellness

Time Off

Giving Back

Check out our founders story life page or hear from real employees about what its like to work at Shopmonkey.

Join our team of hungry humble smart people who love what they do and change the auto industry by helping every shop thrive.

About the Industry

The U.S. is the second largest passenger vehicle market with more than 260 million registered passenger vehicles and the global car repair market is estimated to be worth more than $500B. Shopmonkey aims to change the status quo and enable auto shops to become more efficient and give their customers a more delightful experience.

About Shopmonkey

Shopmonkey is the leading auto-repair shop software company; it is a cloud-based solution that helps auto-repair shops consolidate tools save time and streamline their entire operation onto a simple easy-to-use platform.

Headquartered in Silicon Valley and trusted by more than 3500 auto shops across the U.S. and Canada Shopmonkey aims to change the status quo of the car repair market estimated to be worth more than $500B.

In 2021 Shopmonkey raised a $75 million Series C supported by top-tier Silicon Valley venture capital firms Bessemer Venture Partners Index Ventures Headline I2BF and ICONIQ Growth.

In 2022 Shopmonkey was named #4 on Forbes annual ranking of Americas Best Startup Employers list (and #1 in Business Products & Software Services). Shopmonkey was once again named as one of Americas Best Startup Employers by Forbes in 2023 and 2024.

Shopmonkey is committed to building a diverse and inclusive team. We are looking for team members from all backgrounds that are committed to the Shopmonkey mission.

Shopmonkey provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

Shopmonkey is committed to the full inclusion of all qualified keeping with our our commitment Shopmonkey will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly if reasonable accommodation is required to fully participate in the job application or interview process to perform the essential functions of the position and / or to receive all other benefits and privileges of employment please contact our Talent Team at .

Please note : Shopmonkey will never request sensitive information such as your social security number bank account information or other non-publicly available information during the application and interview process. If an applicant is extended an offer of employment such sensitive information will be requested at that time. Shopmonkey will never ask you to receive and ship packages or goods as part of the interview. Other practices to be on alert for :

The U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiting scams and financial fraud. If you believe you were a victim of such a scam you may contact your local law enforcement agencies. Shopmonkey is not responsible for any claims liability losses damages or expenses resulting from scammers or impersonators.

Required Experience :

IC

Key Skills

Business Development,Project Timelines,Business Process,Customer Service,Client Expectations,Account Management,Salesforce,Client Relationships,Project Management,ERP,Java,Client Service,Consultants,Management System,Procedures

Employment Type : Contract

Experience : years

Vacancy : 1

Monthly Salary Salary : 80000 - 100000