Manager-Operations

Overview

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

What do our Operations Managers do?

Our Operations Managers are responsible for training, leading, and developing a team of specialists. They help achieve sales and revenue goals, client loyalty and retention, as well as ensure the team is providing exceptional service to our clients. Additional management duties include monitoring and adjusting scheduled appointments for efficiencies, field routing, client QC audits, and account management.

Responsibilities

• Manage daily operations of specialists with the goal of providing superior customer service to our clients
• Offer direction to staff in all aspects of operations, service, and client care
• Responsible for managing basic financial performance of the operations, including revenue growth and expense control
• Daily travel throughout territory visiting with clients, assisting specialists, and partnering closely with the sales team on business development
• Able to work a flexible schedule, including early mornings and weekend work when needed
• Submit weekly, monthly, and yearly reports, as required

Qualifications

Benefits

Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1 where applicable.

Why Choose Us? A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities. This company is a Drug Free workplace. Know Your Rights - Workplace Discrimination is Illegal. Pay Transparency - Nondiscrimination Provision. California residents can review privacy rights here. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment. By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc. You can opt out of text messages at any time after the initial message.

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