Talent.com
Retail Customer Specialist

Retail Customer Specialist

Dick's Sporting GoodsNew Hartford, NY, US
30+ days ago
Job type
  • Full-time
Job description

Dick's Sporting Goods

At DICK'S SPORTING GOODS, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today!

Overview

The Customer Service Specialist is responsible for providing excellent customer experiences by creating an exceptional shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and efficient execution of Front-End operations.

  • Greet everyone (teammates and customers) and proactively approach customers to understand their needs and support their shopping experience.
  • Serve as primary customer service provider at the front end and liaison between customers and management.
  • Provide register coverage as needed and ensure strong customer service standards are met by supporting cashiers through complex transactions.
  • Assist manager with department scheduling, directing workflow, daily associate assignments, and monitoring department presentation standards; monitor Front End associates to ensure they are meeting performance expectations.
  • Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc.
  • Promote and provide training to new and current teammates on company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
  • Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
  • Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.
  • Take an all-hands-on-deck approach to support the team across the store.
  • Perform other tasks as assigned by management.

Teammate Traits

Our traits set the bar as to what great teammates look like at DICK'S SPORTING GOODS. They define the behaviors that can drive our business while ensuring a great teammate and athlete experience. Here are the traits we look for in our store teammates :

  • Ensures Accountability
  • Customer-Focus
  • Collaborative
  • Instills Trust
  • Decision-Quality / Decision-Making Abilities
  • Action-Oriented
  • Qualifications

  • Prior retail sales, cashier, or customer-focused experience preferred.
  • Ability to stand, bend, stoop, reach, push, pull and lift 15 to 35 lbs. items occasionally (up to 5 times per hour).
  • Ability to work extended periods of time (up to 4 hours) standing or walking.
  • Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).
  • Targeted Pay Range : $15.50 - $24.25. Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. DICK'S SPORTING GOODS complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.

    Create a job alert for this search

    Customer Specialist • New Hartford, NY, US

    Related jobs
    • Promoted
    Retail Sales Specialist - Part-Time

    Retail Sales Specialist - Part-Time

    SPECTRUMRome, NY, US
    Part-time
    This role requires the ability to work lawfully in the U.Do you have a passion for connecting with people and driving sales? As a. Spectrum, you'll be the face of our company, promoting and sell...Show moreLast updated: 3 days ago
    • Promoted
    Retail Service Specialist

    Retail Service Specialist

    O'Reilly AutomotiveUtica, NY, US
    Full-time
    The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift ...Show moreLast updated: 9 days ago
    • Promoted
    Customer Service Specialist Part time

    Customer Service Specialist Part time

    FerrellgasVerona, NY, US
    Part-time +1
    Part-Time Customer Service Specialist.Ranked among Forbes Best Employers in America 2017, Ferrellgas knows dedicated superior service starts with supported employees. Do you want to work in an envir...Show moreLast updated: 18 days ago
    • Promoted
    Part-Time Retail Sales Associate - Spectrum

    Part-Time Retail Sales Associate - Spectrum

    SPECTRUMRome, NY, US
    Part-time
    This role requires the ability to work lawfully in the U.Do you have a passion for connecting with people and driving sales? As a. Spectrum, you'll be the face of our company, promoting and sell...Show moreLast updated: 30+ days ago
    • Promoted
    Part-Time Retail Sales Associate

    Part-Time Retail Sales Associate

    SPECTRUMRome, NY, US
    Part-time
    This role requires the ability to work lawfully in the U.Do you have a passion for connecting with people and driving sales? As a. Spectrum, you'll be the face of our company, promoting and sell...Show moreLast updated: 30+ days ago
    • Promoted
    Team Lead- Customer Service

    Team Lead- Customer Service

    Bass Pro ShopsUtica, NY, US
    Full-time
    Under the supervision of the Group Sales or Department Manager, the Team Leader provides daily direction to the associates in one of the departments within the store, to include : merchandise presen...Show moreLast updated: 29 days ago
    • Promoted
    Sales Specialist - Cabinets - Day

    Sales Specialist - Cabinets - Day

    LowesHerkimer, NY, US
    Part-time
    As a Sales Specialist, you will be one of the first people our customers meet.Your sales expertise can help customers find the products they need and encourage them to transform a great project ide...Show moreLast updated: 3 days ago
    • Promoted
    • New!
    Retail Sales Representative

    Retail Sales Representative

    SPECTRUMNorwich, NY, US
    Part-time
    This role requires the ability to work lawfully in the U.Do you have a passion for connecting with people and driving sales? As a. Spectrum, you'll be the face of our company, promoting and sell...Show moreLast updated: 14 hours ago
    • Promoted
    Retail Sales Associate

    Retail Sales Associate

    SPECTRUMRome, NY, US
    Part-time
    This role requires the ability to work lawfully in the U.Do you have a passion for connecting with people and driving sales? As a. Spectrum, you'll be the face of our company, promoting and sell...Show moreLast updated: 30+ days ago
    • Promoted
    Travel CT Tech - $2,566 per week in Norwich, NY

    Travel CT Tech - $2,566 per week in Norwich, NY

    AlliedTravelCareersNorwich, NY, US
    Full-time
    AlliedTravelCareers is working with Nationwide Therapy Group to find a qualified CT Tech in Norwich, New York, 13815!.NTG is committed to matching you to the right position and we pride ourselves o...Show moreLast updated: 30+ days ago
    • Promoted
    Travel CT Tech - $2,290 per week in Norwich, NY

    Travel CT Tech - $2,290 per week in Norwich, NY

    AlliedTravelCareersNorwich, NY, US
    Full-time
    AlliedTravelCareers is working with Nationwide Therapy Group to find a qualified CT Tech in Norwich, New York, 13815!.NTG is committed to matching you to the right position and we pride ourselves o...Show moreLast updated: 30+ days ago
    • Promoted
    Travel CT Tech - $2,541 to $2,720 per week in Norwich, NY

    Travel CT Tech - $2,541 to $2,720 per week in Norwich, NY

    AlliedTravelCareersNorwich, NY, US
    Full-time
    AlliedTravelCareers is working with Host Healthcare to find a qualified CT Tech in Norwich, New York, 13815!.Host Healthcare is an award-winning travel healthcare company with an immediate opening ...Show moreLast updated: 30+ days ago
    • Promoted
    Part-Time Retail Sales Consultant - Spectrum

    Part-Time Retail Sales Consultant - Spectrum

    SPECTRUMRome, NY, US
    Part-time
    This role requires the ability to work lawfully in the U.Do you have a passion for connecting with people and driving sales? As a. Spectrum, you'll be the face of our company, promoting and sell...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Manager - CFIUS Security Compliance Advisor

    Senior Manager - CFIUS Security Compliance Advisor

    EisnerAmperBurlington, NY, United States
    Full-time
    At EisnerAmper, we look for individuals who welcome.EisnerAmper is looking to hire a.Risk and Compliance Services practice as a dedicated member of the National Security Advisory services team.The ...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Sales Associate - Spectrum

    Retail Sales Associate - Spectrum

    SPECTRUMRome, NY, US
    Part-time
    This role requires the ability to work lawfully in the U.Do you have a passion for connecting with people and driving sales? As a. Spectrum, you'll be the face of our company, promoting and sell...Show moreLast updated: 30+ days ago
    • Promoted
    Part-Time Retail Sales Representative - Spectrum

    Part-Time Retail Sales Representative - Spectrum

    SPECTRUMRome, NY, US
    Full-time
    This role requires the ability to work lawfully in the U.Do you have a passion for connecting with people and driving sales? As a. Spectrum, you'll be the face of our company, promoting and sell...Show moreLast updated: 30+ days ago
    • Promoted
    Survey Taker : Earn up to $25 per survey (Remote)

    Survey Taker : Earn up to $25 per survey (Remote)

    Earn HausOneida, NY, United States
    Remote
    Full-time +1
    Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion. You will help influence brand decisions on se...Show moreLast updated: 30+ days ago
    • Promoted
    Part-Time Retail Sales Consultant

    Part-Time Retail Sales Consultant

    SPECTRUMRome, NY, US
    Part-time
    This role requires the ability to work lawfully in the U.Do you have a passion for connecting with people and driving sales? As a. Spectrum, you'll be the face of our company, promoting and sell...Show moreLast updated: 30+ days ago