Customer Service Liaison

Job Description

Job Description

Company Description

About Us

At Property Soar , we are dedicated to redefining excellence in the real estate and property management industry. With a strong commitment to integrity, innovation, and client satisfaction, we empower our team to deliver outstanding results and long-term value. Our culture is built on professionalism, collaboration, and the drive to help both our clients and employees reach new heights of success.

Job Description

Job Description

We are seeking a Customer Service Liaison who is passionate about providing outstanding client support and ensuring smooth communication between our company, tenants, and property owners. The ideal candidate is a strong communicator, highly organized, and committed to maintaining our company’s reputation for excellence and reliability.

Responsibilities

Serve as the primary point of contact for client inquiries, requests, and service needs.

Coordinate communication between departments to ensure timely and accurate responses.

Maintain client records and documentation with attention to confidentiality and accuracy.

Handle concerns with professionalism, ensuring swift and effective resolutions.

Assist in scheduling property inspections, follow-ups, and client updates.

Support process improvements that enhance client satisfaction and operational efficiency.

Qualifications

Qualifications

Bachelor’s degree preferred or equivalent professional experience.

Minimum of 2 years of experience in customer service, hospitality, or administrative roles.

Strong communication and interpersonal skills.

Excellent time management and organizational abilities.

Proficiency in Microsoft Office Suite and CRM systems.

Detail-oriented, dependable, and adaptable in a dynamic work environment.

Additional Information

Benefits

Competitive annual salary ($54,000 – $57,000).

Opportunities for professional growth and advancement.

Supportive, collaborative team culture.

Comprehensive training and development programs.

Full-time position with stable working hours.