The Senior Program Manager leads complex, multi-site medical injection molding and tooling programs from concept through launch and ongoing production. This role combines strategic oversight with hands-on leadership, ensuring programs are delivered on time, within budget, and in compliance with all customer, quality, and regulatory requirements. The Senior Program Manager is a key business partner responsible for driving cross-functional alignment, customer satisfaction, and continuous improvement across all manufacturing sites.
Key Responsibilities
Strategic Program Leadership
- Lead the full lifecycle of major manufacturing programs, including planning, risk management, execution, and closure.
- Oversee site-to-site program transfers, ensuring smooth relocation of tooling, processes, and documentation.
- Manage program budgets, forecasts, KPIs, and financial performance reporting.
- Drive program governance with structured reviews, milestone management, and executive reporting.
Cross-Functional Leadership
Direct cross-functional teams in Engineering, Tooling, Quality, Supply Chain, and Production.Resolve conflicts, remove roadblocks, and maintain alignment between operations, quality, and customer requirements.Lead make / buy decisions and manage global tooling design and build suppliers.Customer & Stakeholder Engagement
Serve as the primary point of contact for high-value customer programs.Lead customer meetings, design reviews, and executive updates to ensure satisfaction and transparency.Partner with Sales, Quality, and Operations on program profitability, delivery, and performance metrics.Process Improvement & Operational Excellence
Develop and deploy standardized program management processes and templates.Champion Lean and Six Sigma methodologies to improve manufacturing performance and cost efficiency.Lead lessons-learned reviews, CAPA initiatives, and strategic continuous improvement projects.Qualifications
Bachelor's degree in Engineering, Manufacturing, or related technical discipline.8+ years of program or project management experience in medical device or injection molding manufacturing.Proven leadership of large-scale or multi-site manufacturing programs.Deep understanding of injection molding, tooling, and validation processes.Strong business acumen and financial management skills.PMP certification or equivalent preferred.Proficiency in Smartsheet, MS Project, and ERP systems (IQMS, Epicor, or equivalent).Traits & Competencies
Strategic thinker with hands-on execution ability.Excellent communicator and problem-solver.Emotionally intelligent, resilient, and capable of managing high-stakes programs with urgency and professionalism.Travel : Up to 25-30% (customer sites, vendors, or other facilities). Physical Requirements : Ability to walk, stand, or bend on manufacturing floors as needed.
