Group Risk Specialist, External Fraud Risk (US)TD Bank • Mount Laurel, NJ, US
Group Risk Specialist, External Fraud Risk (US)
TD Bank • Mount Laurel, NJ, US
2 days ago
Job type
- Full-time
Job descriptionUndergraduate degree or technical certificate and / or 7+ years relevant experience Advanced knowledge of risk management governance, programs, policies, practices, operating frameworks & reporting for business supported and / or area of discipline Knowledge of risk management environment, standards, regulations and mitigation Knowledge of current and emerging competitor and market trends Ability to establish goals and objectives which support the strategic plan Ability to lead, plan, implement, and evaluate program / project activities to ensure completion of initiatives Skill in mentoring and coaching Advanced skill in using analytical software tools, data analysis methods and reporting techniques Skill in using computer applications including MS Office Ability to communicate effectively in both oral and written form Ability to work collaboratively and build relationships across teams and functions Ability to work successfully as a member of a team and independently Ability to exercise sound judgement in making decisions Ability to analyze, organize and prioritize work while meeting multiple deadlines Ability to handle confidential information with discretion 7-10 years of fraud risk or operational risk experience, with demonstrated expertise in first-party fraud (e.g., deposit fraud, lending fraud, synthetic identity, check fraud), third-party fraud (e.g., account takeover, mule activity), or both Seeking an experienced professional with technical knowledge of fraud threats, risks and controls, and experience in the Banking industry (across the customer lifecycle from account opening, financial and non-financial transactions, fraud controls and case managers, and suspicious activity reporting) Strong knowledge of banking regulations and industry standards (e.g., OCC, FRB, FDIC) Strong attention to detail with the ability to recognize and react to discrepancies Excellent written and verbal communications skills; ability to engage effectively with senior stakeholders and the ability to develop business communications calling for specific action Strong analytical skills with the ability to synthesize information across disciplines and functions. Ability to deal with ambiguity and facilitate and support change. Highly motivated with a track record of successfully developing and implementing large scale programs with superior results, while managing effectively in a highly matrixed environment. Work collaboratively with others as we innovate and simplify Experience with fraud control frameworks, monitoring routines, and issues management specific to first-party, third-party fraud and scams Strong knowledge of scam typologies (e.g., impersonation, BEC, romance, tech support, elder scams) and their impact on customers and the Bank Experience partnering with first-line teams on scam awareness campaigns, escalation protocols, and victim response frameworks Thrive in an ambiguous and fast-paced environment, managing multiple deadlines and priorities Experience with establishing and continuous monitoring of KRIs specific to fraud risk Experience with issues management programs and validation of issues Leads the development and / or implementation of specific standards, policies and / or processes that identify, report on and mitigate operational (or all major) risk exposures within the business Proactively analyzes potential risks and ensures escalation of key risks to appropriate areas and / or executive review with business executive findings and action plans to mitigate and manage these risks Establishes and provides on-going analysis and reporting on operational risk and / or other major risk categories as applicable to own business or functional area, and reviews findings and action plans with business leaders to mitigate and manage key issues Coordinates and / or guides activities relating to core operational risk disciplines / programs including, Risk & Control Self-Assessment, Business Continuity Management, Outsourcing & Vendor Management, Regulatory Compliance (e.g. CDIC, AML, Privacy, IDA, CBA, SOX, Basel etc.) Supports enterprise-wide operational risk escalation, review and approval processes, data management, policies and risk assessment processes Directs the development and monitoring of Key Risk Indicators and facilitate communication and resolution of risk issues among other business segments where applicable May be accountable for managing ancillary operational risk areas (e.g. BCM / incident management, outsourcing / vendor management, fraud aggregation and assessment, Basel implementation / capital analysis, change management, Privacy, AML, LCM and other regulatory issues), in addition to core functions May be responsible for providing support for other major risk areas (e.g. Market, Credit, Reputational and / or Regulatory risks etc.) May be a point of contact for guidance in the monitoring / reporting of compliance, management, and strategic initiatives Provides broad / deep commentary in support of the development / maintenance / oversight of policies / procedures / practices, as required Adheres to enterprise frameworks or methodologies that relate to activities for our business area Ensures respective programs / policies / practices are well managed, meet business needs, comply with internal and external requirements, and align with business priorities Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate Ensures business operations are in compliance with applicable internal and external requirements ( e.g. financial controls, segregation of duties, transaction approvals and physical control of assets) Participates in cross-functional / enterprise / initiatives as a subject matter expert helping to identify risk / provide guidance for complex situations Conducts internal and external research projects; supports the development / delivery of presentations / communications to management or broader audience Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations and assess the effectiveness of programs / policies / practices Monitors service, productivity and assesses efficiency levels within own function and implements continuous process / performance improvements where opportunities exist Leads / facilitates and / or implements actions / remediation plans to address performance / risk / governance issues Actively manages relationships within and across various business lines, corporate and / or oversight functions and ensures alignment with enterprise and / or
Group Risk Specialist For External Fraud
The Group Risk Specialist For External Fraud provides a comprehensive and diverse range of fraud risk management expertise to business segments and corporate functions. The fraud risk oversight team within TD's 2nd Line of Defense is responsible for policies, standards, and governance, oversight, monitoring and challenge of fraud risk for the US (TDGUS). This job is highly specialized requiring deep understanding of the fraud specialized risk (first party, third party and customer scams) and controls across the customer lifecycle, as well as TD's US businesses they support.
Depth & Scope :
- Highly seasoned professional role requiring substantial knowledge / expertise in a complex field and knowledge of broader related areas
- Integrates knowledge of the enterprise sub-function's or business line's overarching strategy in developing solutions across multiple functions or operations
- Interprets internal / external business challenges and the industry environment, recommends course of action and best practices to improve products, processes or services
- Acts as a technical expert / lead integrating cross-function understanding within their own field of specialty; may manage team(s) of related specialists
- Leads cross-functional teams or projects with significant resource requirements, risk and / or complexity
- Independently manages end-to-end functional programs
- Solves or may lead others to solve complex problems; leads efforts or partners with others to develop new solutions
- Uses sophisticated analytical thought to exercise judgement and identify solutions
- Impacts the achievement of sub-function or business line objectives within the area they are accountable for
- Work is guided by policies and industry standards / methods
- Communicates difficult concepts; converts information to compelling business context and advice; influences and gains alignment across increasingly senior stakeholders
- Works autonomously as the lead and guides others within area of expertise
Education & Experience :
Preferred Qualifications :
Customer Accountabilities :
Shareholder Accountabilities :
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Risk Specialist • Mount Laurel, NJ, US