Project Delivery Specialist II

Epic Beacon Analyst Project Delivery Specialist

Are you an experienced, passionate pioneer in technology? An industry solutions professional who wants to work in a collaborative environment. As an experienced Epic Beacon professional, you will have the ability to share new ideas and collaborate on projects without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, client service delivery. Our Epic Credentialed Trainer will be a primary member of the Epic support team. This role is a hybrid role. PDM Epic Ambulatory (Ambulatory Clinics) Lead and Builder Professionals will support / coach / advise our Client's Project IT Team with tasks throughout the implementation cycle - Design / Workflows, System Build, Testing, Upgrades, and Activation while minimizing extensive travel. This unique opportunity provides you with a full career path within the firm.

Work you'll do / Responsibilities

Under direction of the Applications Manager, the Application Analyst I / II is a specialist in their respective Epic Application(s) and supports core functions of the health system's processes

Responsible for Epic software analysis, design, configuration, testing, and implementation as well as application support and issue resolution

Interacts with Operational and IT personnel in identifying, evaluating and configuring systems to meet user and organizational requirements

Maintains high credibility and ownership of system activities within assigned application

Works directly with Operations and provides input on system design and capabilities

Develops system design, including functional specifications and strategies, based upon the analysis of specific operational needs

Analyze operational requirements and system capabilities to propose effective solutions

Understand workflow practices and how to apply to system configuration in support of Operational / IT strategies, issues, and priorities

Performs unit, system, and integration testing per standards and documents outcomes

Work with Application Team to ensure applications are well supported and implementations are properly executed

Follow defined standards, promote best practice principles, and participate in change control process

Optimizes, maintains and supports application / system as required

Participates effectively as a team member to achieve team goals and objectives

Provides on-call support, troubleshoots and resolves production support issues during Activation as applicable

Initiates escalation procedures

Identify potential issues and refer more complex issues to appropriate level of support

Builds rapport and always promotes teamwork by maintaining a professional and positive attitude, working to maintain open and professional lines of communication with all end users and colleagues, and utilizing key change management principles

Lead meetings as needed, prioritize tasks, resolve conflicts and manage a project plan

Meet application deliverables, project timelines, and delivery weekly status reporting

Timely project and data tracking with input of weekly time tracking

Performs other related duties assigned by supervisor

In an emergency, performs other duties necessary for the welfare of patients or the efficient operations of the institution

The Team AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated / verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements.

Our Industry Solutions team brings clients the knowledge of industry leaders who understand the relevant processes and technologies for their industry-and apply them with a process and mindset that tailors transformational change to their specific organization.

Qualifications Required

Current Epic Beacon Certification

3+ years of recent experience with an implementation

Minimum of 3 years of Epic build and support

Experience in application build and go-live, along with extensive experience in implementation, workflows, troubleshooting, testing, and support

Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience

Limited immigration sponsorship may be available

Ability to travel 10%, on average, based on the work you do and the clients and industries / sectors you serve

Demonstrative understanding of technical documentation

Effective verbal and written communication skills

Self Motivated, highly-organized and detail oriented skills are required

Superior communication and customer service abilities

Team player with the willingness / ability to work in a collaborative environment

Must be able to operate independently or with minimum supervision

Preferred Qualifications

Strong desktop skills including Word, Excel, PowerPoint

Work Experience / Direct Knowledge of clinical area or business area to be supported

Information for applicants with a need for accommodation : https : / / www2.deloitte.com / us / en / pages / careers / articles / join-deloitte-assistance-for-disabled-applicants.html

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.