Assistant Office Manager

Assistant Office Manager

Location :

Apex Open MRI – 1620 McClelland Ave, Laredo, TX

Employment Type : Full-Time

Compensation :

$18–$20 / hr (commensurate with experience)

About Us : Apex Open MRI is

the peak in diagnostic imaging

• . We serve our community with high-quality imaging, compassionate care, and rapid turnaround times. Our team operates on core values of professionalism, communication, respect, efficiency and excellence.

Position Summary :

We are seeking a detail-oriented and motivated

Assistant Office Manager

to help lead our front office team. This role supports the Office Manager in supervising staff, delegating tasks, maintaining smooth patient flow, and ensuring productivity and outstanding customer service for all patients, individuals and professional partners involved in patient care.

Key Responsibilities :

Assist in overseeing and supporting daily front office operations

Maintain positive, productive and professional work environment

Delegate responsibilities to support efficiency across shifts

Coordinate patient check-in / check-out, scheduling, and appointment management

Verify insurance eligibility and benefits

Provide support to patients via phone, email, and in person

Ensure compliance with HIPAA and clinic procedures

Serve as a liaison between staff and management

Coordinate internal staff activities to promote morale and teamwork

Refill and maintain patient amenities station

Assist in addressing patient concerns or operational issues as they arise

Qualifications :

High school diploma or GED required; associate's or bachelor's degree preferred

At least 1 year of experience in a medical office front desk setting

Prior supervisory experience is a plus

Bilingual (English / Spanish) strongly preferred

Strong interpersonal and communication skills

Familiarity with medical office software (AdvancedMD experience a plus)

Must be organized, reliable, and flexible

Willingness to learn and grow with the team

Schedule :

Full-time with opportunities for overtime

Monday to Friday with preference for candidates available up to 8 PM

Saturday availability required on an as-needed basis