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Clinical Intake Coordinator|Home Health

Clinical Intake Coordinator|Home Health

Careage IncDupont, WA, United States
7 days ago
Job type
  • Full-time
Job description

Join to apply for the Clinical Intake Coordinator|Home Health role at Careage .

Careage Home Health of Pierce County is hiring a Full?Time Intake Coordinator to support patients, staff, and the clinical manager.

  • Full?Time, Rotating Weekends
  • In?Office Role
  • $23 - $27.09 / DOE
  • Home Health Experience Preferred

Position Overview

In this role, you will ensure that all referrals are received in an accurate and detailed manner and are properly handled for staffing. You are responsible for scheduling appropriate clinicians and following through with physician / patient / staff contact.

Summary of Responsibilities

  • Complete accurate intake packets for staff and patients
  • Serve as liaison between patients, staff, and clinical manager
  • Respond promptly to all customer service issues and concerns
  • Provide pertinent documentation to Clinical Manager for review regarding all referral sources
  • Maintain and document in electronic record
  • Work with Business Office re : authorizations process
  • Complete MD verification in PECOS and OIG annually
  • Demonstrate effective communications
  • Assist with staffing and coordinate with the clinical manager
  • Complete MSP questionnaire
  • Engage with customers and be positive and professional

    • Requirements

  • Must have a high school diploma or equivalent; an Associates degree is preferred
  • Must be able to speak, read, and write English
  • Must be able to pass a WSP background check
  • Must possess practical written and verbal communication and problem?solving skills, and apply good judgment based on sound management principles

    • Ideal Qualifications

  • Critical thinking : Able to understand what a person needs when coming to them in crisis or in a less than optimum state of health and find solutions for a myriad of issues
  • Problem?solving : Find solutions for the problems with customer service and work with the clinical manager regarding decisions for service and severity
  • Attention to detail : Review all of a patients medical history with a close eye so as not to miss any details that will deter recovery or care
  • Compassion : Being compassionate is an asset in this field
  • Patience : Being patient with people who may have trouble communicating or understanding what is happening is essential
  • Communication skills : Good listeners and good speakers who communicate with patients and their families, often serving as the go?between them and doctors or other medical staff
  • Organization : Keep records organized while dealing with multiple patients each day

    • Employee Benefits

    We offer a comprehensive benefits package for full?time employees : Medical, Dental, Vision, and Life & AD&D Insurance, voluntary STD, LTD, 401k with employer match, 16 days Paid Time Off and holidays, WA & CA Paid Sick Leave and discretionary bonuses. For a complete list of employee benefits, please visit .

    Why Work With Us?

    Our employees are more than just coworkers they are family just like our patients! Working at Careage Home Health, you will have ample opportunities to grow personally and professionally. You will also be working alongside individuals who share the same passion and commitment to providing exceptional healthcare, service, and life enrichment to our patients. Our culture encourages, supports, and celebrates diversity.

    About Careage Home Health

    Careage Home Health provides at?home care for patients that reside within King, Pierce, and Thurston Counties in Washington State. Our team of caregivers, nurses, and therapists work with the guidance and collaboration of the patient's medical team to provide the services needed for their recovery.

    About Careage

    Careage is a leading provider of senior?focused construction, management, and health?care services throughout the United States. They are committed to providing exceptional services to a wide variety of clients, including hospitals, medical clinics, skilled nursing and post?acute rehabilitation facilities, assisted living communities, memory care centers, and retirement communities. For more Careage news, go to .

    Seniority Level

  • Entry Level

    • Employment Type

  • Full?time

    • Job Function

  • Other

    • Industries

  • Hospitals and Health Care

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